Plex not available outside your network

Server Version#:
Player Version#: 4.116.1

Dear community,

I have a Plex server running on a NAS DS220.
I have some trouble though with the remote access.
Currently it says “Not availabla outside your network”. If I try to disable and then enable again the remote access, it turns green, says “Fully accessible…”, then after a few seconds it turns red again, with “Not available…”.

I am lost - any hints?

Thnak you in advance for any tips& tricks.

Larry

Ignore the remote access status indicator briefly showing as green/available… Plex is doing that while testing the remote access status.

There’s a guide with some more details on how to investigate/troubleshoot remote access issues.

thanks for your feedback.
In the meantime I found the reason - I had to enable uPnP on my router.

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