I have recently developed an issue accessing my remote sharing and am only able to get an indirect connection. Any help would be greatly appreciated.
Server Version#:1.14.1.5488
Here is my current setup:
I run a Pfsense 2.4.4 router which I created a TCP/UDP port forward in NAT on the WAN interface with a destination address of WAN, destination port of 32400, NAT redirect IP of the plex server VM which has a static IP of 10.0.2.99 on port 32400. A subsequent rule was automatically created on the firewall allowing any source and any port access to 10.0.2.99 at port 32400. I run pfblocker as well but have allowed all IPs from Ireland as this was my issue when I very first set this up last year. I also have another gateway setup for a Private Internet Access VPN for the majority of the network. To avoid creating problems for plex I initially created an alias for plex.tv and stuck in a firewall rule at the top of the list telling any hits for plex.tv on that VM to use the WAN gateway instead of the default PIA one. This worked perfectly for a long time.
There is no double NAT situation going on and I can see my proper public IP on the plex remote sharing window with the correct IP of 10.0.2.99 on the VM, as well as the port of 32400 being used (I have checked off manually specify public port).
When I activate remote sharing I will briefly get a green check mark showing online and then it goes red and I only can get indirect access for streaming. I have logging enabled on the firewall rule and can see some Ireland IPs showing as allowed access. I also have tried my public IP (75.158.x.x:32400) with the browser on my phone while using data and I can also see that being logged as allowed, but the page will ultimately show failed to load.
To rule out any problems with the windows 10 VM, I created an Ubunutu VM and installed Plex media server on there. I gave it all the same rules only changing the redirect IP and used a different outside port for the forward which was set accordingly in plex, but I still get the same issue on that one too.
Lastly for my trouble shooting this is where my basic knowledge falls short. I don’t quite understand how to read packet captures. I have ran a capture on the WAN interface narrowed down to port 32400 as well as the LAN interface and will include screen shots of the captures here. While doing these I disabled/enabled remote access.
I have also saved the plex logs while disabling/enabling if anyone has some pointers on what to look for in there as well.
