Server Version#:1.32.7.7621
Player Version#:7.11.28830-c6ae444e1
Working fine for years, a couple weeks ago lost remote access. Haven’t changed anything. Logs provided. Can anyone help me?
Plex Media Server Logs_2023-11-29_10-15-52.zip (2.4 MB)
I cannot currently look at the logs.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues. Keep in mind that there’s many players when it comes to remote access that can change things without your involvement. The individual findings from the troubleshooting can help to pin this down.
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