Remote Access not working. nothing listening on 32400

[jlim0930]

Server Version#: 1.32.6.7557
Player Version#: 1.32.6.7557

Just updated today and my remote access stopped working. (it was working fine previously)
My plex is running in a docker container with tcp 32400 exposed. When I run netstat on the hostOS i do not see any listening ports on port 32400

Router configs did not change from before and port 32400 is forward to the natted IP where plex is hosted

logs show

Oct 06, 2023 18:18:54.522 [140153224133432] WARN - [HttpClient/HCl#138] HTTP error requesting GET https://xx-xx-xx-xx.5f179f19790d4f879c8fb55e15efd375.plex.direct:32400/identity (7, Couldn't connect to server) (Failed to connect to 99-20-107-157.5f179f19790d4f879c8fb55e15efd375.plex.direct port 32400 after 0 ms: Couldn't connect to server)

netstat shows

$ netstat -an | grep 32400
$

docker ps

2ea12cb21199   plexinc/pms-docker:latest                  "/init"                  23 minutes ago   Up 22 minutes (healthy)   8324/tcp, 1900/udp, 32410/udp, 32400/tcp, 32412-32414/udp, 32469/tcp   plex

[Jacobsons]

I have the same problem. Replying to keep the question alive.

[sd407]

I also have the same problem

[mr_mcar]

Same here

[daleBeachwood]

I am having the same issue with Plex running on a CentOS 7 VM in ESXi 6.7. Plex was running fine until ESXi server crashed and now I have the same issue with nothing listening on port 32400. I have tried restarting the VM and also restarting the plexmediaserver service, but neither resolves the issue.

[root@beachwood-plex dale]# ps -ef | grep plexmediaserver
plex      2169     1  0 12:17 ?        00:00:00 /usr/lib/plexmediaserver/Plex Media Server

[root@beachwood-plex dale]# netstat | grep 32400
[root@beachwood-plex dale]#

[quicoli]

Never got mine working, Windows 11 OS.

I’m starting to think this is a ‘feature’ to avoid people sharing stuff…

[iamcraigblum]

I was having the same issue with port 32400 but was able to get around it by setting up a reverse proxy on my Synology NAS and then pointing the Plex server to use that URL in settings instead of their remote access relay. You can setup a reverse proxy with CentOS 7 via apache, there are instructions online, you’ll just need to create a DDNS (if you don’t already have one) so you can create the proxy and access the Plex server remotely from anywhere… Once you get that URL working log into your Plex server, go into Settings->Network, and then paste the URL into “Custom server access URL’s” and that should do the trick. Full disclaimer: I don’t know much about Linux so this is probably as much as I can offer at this point. Good luck!