Remote Access not working

Plex Media Server Remote Access
1

The Remote Acces is “not available” but works very slowly.
When i try to turn it on, it gets activated for a second, then it deactivates again.Unbenannt.PNG|690x339.

My internet provider (1&1, germany) only gives me “DS-Lite”. (=no public ipv4 adress, only public ipv6 adress).

2

Are you hosting your Plex through a hosting provider? If so, they might have blocked the port so try manually changing it. You also may have to allow it through the firewall as well.

3

It won’t work with non-valid IP address and I don’t think Plex supports ipv6

4

No i am Hosting it myself.

5

I need ipv6 to access my router, but every flatrate in Germany only supports ipv4.

6

You have DS-Lite, so it’s the usual story like with all the other millions of users with that:

  • connectivity over IPv4 is through CG-NAT, so no direct access
  • connectivity over IPv6 technically works, just open port 32400 in the router firewall. You’ll have to set it up manually with Plex (own domain name + cert), and of course the clients also need to be on IPv6.

If you can get your ISP to move you back to single stack IPv4 with a public ip address, that’s a workaround until Plex has added automatic IPv6 support. To speed that up (it’s been seven years now), vote for this: https://forums.plex.tv/t/ipv6-support-for-myplex/

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7

A post was merged into an existing topic: No remote access

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