Correct public IP address… are you referring to double NAT? I am pretty sure I don’t have that problem, but is there a way to check for this?
I just installed Plex Media Server, removed all security software, ad blockers, checked the firewall on Windows 10, made sure the Plex port is forwarded, checked from outside that the port is open (canyouseeme.org), Plex says that Remote Access is enabled, but the Alexa Plex skill still cannot access my Plex server.
Specifically, 1) I don’t see Plex in the list of services I can add to the Alexa music and 2) When I say “Alexa, tell Plex to select a player”, she says, "Your Remote Access is enabled but Alexa cannot access (the name of my Plex server).
Is there any way to troubleshoot this? I feel so close, I can taste it. I really need this, because my wife likes to order songs via Alexa, and I don’t want to pay for Amazon Music any more.
Thanks,
Freddie
