Remote Access to external players not working

Plex Media Server Remote Access
1

Server Version#: 1.20.0.3181
Player Version#: 4.34.4 - Web Version

Hello All,

Having issue with accessing Plex remotely after installing a new WatchGuard Firewall.
I have put in the Port Forward for port 32400 through to the server, both in and out.
The Remote access says it has connection, for a bit then will show it doesn’t have connection.

I believe the issue relates to a port 5351 udp, going from the Server to the WatchGuard but being treated as an unhandled packet.

Is the 5351 udp traffic supposed to be going out to the wide world and not the router?

Thanks in advance for any thoughts

2

No just port 32400 is needed.
Make sure to add policy for your remote access port.

3

Thanks Nokdim,

I’m positive I have the port forward on 32400 working, I can see the traffic flowing, but still having issues with the remote access staying alive.