I have Plex Server installed on a Synology NAS. All works fine. Web interface works fine.
I have the Plex client v. 5.10.5 installed on my Samsung TV. This too works fine and connects without issue to the server.
I’ve installed the latest iOS App and, by itself, it too works fine.
My issue is that I cannot control the Samsung instance of Plex using the iOS app. I see the Samsung under “Choose a player” on the top right of the app, but when I select it, trying to play anything just sits and spins on iOS. Nothing happens on the Samsung screen.
I could not find any settings on the Samsung to turn on/off remote control permissions. It is worth noting the iOS app works fine controlling the Plex web interface.
Everything is on the same network. I’m am logged into everything using the same Plex account (not PlexPass).
What am I doing wrong?