Remove ads on new IOS App

[kirizan]

Server Version#: Irrelevant
Player Version#: 2025.15.0
Device: iOS

After a recent update, now I have advertisements on my Plex IOS app, and that is absolutely unacceptable. I pay for PlexPass so I don’t get ads on my screen.

There are now two ad sections on my home screen “Trending Trailers” and “Trending on Apple TV”. I don’t need or want Plex pushing advertisements on me. I know how to find what I want to watch. Plus there is a new “Discover” section that is again, nothing but advertisements I don’t want or need.

There is no option I can find in settings to disable this crap, I have disabled all “Services” under My Services.

I selected Plex because it had a clean, user friendly UI. It seems Plex is moving away from that, and if this doesn’t stop, I will also be moving myself and my family away from Plex.

[darcilicious]

All of that can be disabled from the admin view on the web browser, under “Online Media Sources”.

[OttoKerner]

https://app.plex.tv/desktop/#!/settings/online-media-sources

Be aware that “Disabled for managed accounts” means it is not disabled for you. You are the server owner, and thus are not a managed account.

[kirizan]

I’ve had all that disabled on the server for a long time. I just double checked, and everything is still disabled for online media sources. That doesn’t stop the ads from showing up in the iOS app after the recent update.

[darcilicious]

Some things to try:

Restart your Plex server and then restart the app.
If that doesn’t work, uninstall the app and re-install it.

[kirizan]

Nevermind, it seems they added “Disabled for managed accounts” and set my settings to that. What a horrible design decision.

Dear Plex, please stop changing my settings so you can shove ads down my throat.

[kaelaria]

Yep. I got roasted the first time I posted - this is the best thing you can do for your plex experience. Oh how times have changed