Resetting plex server from scratch on qnap Nas

Plex Media Server NAS & Devices
1

Server Version#:1.42.2.10156

I reset my server back when the password breach happen and for some reason my plex server became unusable. I attempted to reinstall it on the nas but it does not mark my shared folders or live tv dvr when reinstalling. I would like to just start over again and reinstall from scratch. Can someone please insruct me how to do this. Thank you.

2

You would uninstall PMS using the QTS App Center.
You would then remove the entire directory structure that the qkpg created.
Where is the Plex install directory?

When I log in via SSH as admin and use the command

[~] # getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path
/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer

I can see that I need to rm -rf /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer
but I’d rather not try it now to test that I didn’t forget a trailing slash or something :slight_smile:

3

The second step is to tell Plex.tv that the server is gone.

https://app.plex.tv/desktop/#!/settings/devices/pms

Scroll down until you see the now-deleted server and REMOVE it from Plex.tv

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5

If you have not yet Uninstalled the package,

and can access it via SSH, you can reclaim it.

Please let me know what you want to do.
(it sounds like you’ve already uninstalled ?)

6

Tried to find directory in Putty but does not come back with a readout?

7

Removed all the plex.tv servers as instructed.

8

Removed plex from qnap again.

9

If you’re waiting for me,

  1. Install PMS (App Center - Manual Install)
  2. Launch Incongito tab
  3. In the incognito tab, open the QNAP by IP address (http://ip.addr.of.qnap:32400/web)
  4. You’ll both sign into Plex and claim the QNAP in that tab together
  5. Add one library section so it gets started
  6. Go to Remote Access, Enable it. (This “Publishes” the server)
    It doesn’t need to be accessible. Publishing notifies Plex.tv to add to its list

Now you can exit the incognito window and go back to regular

Control + F5 / Command + F5 (depending on OS) to completely refresh Plex/web app

Full restart of the other players will pick up the new QNAP instance as well.

10

My server might have a different path than yours based on how you structured your QNAP storage pool.

I showed you this command to find the correct path for your server.
getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path

Anyway continue to follow @ChuckPA’s excellent advice. He’s the expert who writes the PMS QNAP package and is willing to walk you through it. Removing the folder like I described gets you a complete uninstall which you asked about.

good luck!

11

Seems to work now. Thank you!

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