Rewind, Pause, etc don't work as expected

Plex Players Smart TVs
1

Server Version#:1.24.5
Player Version#: 5.10.0

If I am watching an MKV file on my Samsung and I try to pause, or rewind to hear something I missed, more often than not nothing happens, and I get the yellow “thinking” symbol rotating in the centre of the screen for the remainder of the show. And if I go back to the home page and try to watch from where I left off, it always starts at the beginning. This has only been happening for the past several months and I don’t think I’m doing anything differently.

2

It’ll be important to understand on what exact Samsung platform (e.g. Samsung Smart Hub vs. Tizen) and Plex app version you’re experiencing this.

3

Thank you tom80H for the response. I have added the Player Version (5.10.0) to my original question, and will add that I’m on a Samsung Smart Hub device, not a Tizen.

4

In that Case you’re probably out of luck. That platform is getting quite dated and the app hasn’t been updated for some time.

5

So would using something like an Apple TV or a Chromecast solve the issue?

6

I only have recent personal experience with Plex on my Apple TV and those were positive w/ regards to your issue (=not experiencing any of those)

7

Your TV is using Tizen as its OS.
Therefore your app is not the old Orca app.

8

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