@Mike-E We had the response from Roku. It was not a crash of the Plex for Roku channel but it was force closed by Roku operating system because of low memory
Work has already started by our Roku app development team to address memory use and lowering the channel’s memory use.
I will let you know once the work is completed and released.
Thank you for your help in tracking this down.
Thank you for your investigation and collaboration @sa2000, as well as for putting up with my Cranky McCrankyface during the challenges. 
Good to see there is a possible path to troubleshooting with the memory issues that sometimes arise. I too see crashes, especially with LiveTV on the Roku.
You could get diagnostics - in case it is a different issue
See Roku Crashes - #7 by sa2000
(or wait for the fixes to reduce memory usage and see if that clears the problem)
Will do.
@sa2000 It crashed tonight (and I set the remote logging on the app just before), I reboot the entire Roku this time (which happens about 50% of the time instead of going back to the main Roku screen), when trying to watch LiveTV on delay (i.e. start from the beginning). Attached are the logs and screenshot for Roku info.
Thank you - I have passed the details to our development team to ask Roku for the details of the crash
So at 19:15:33 on the 31 January, did it crash the whole roku and reboot it instead of just exiting the Plex app and going to the roku home screen?
Yes it did. So, not sure if it would have been able to send all the needed info or not.
The Plex channel on my Roku Ultra now crashes when trying to go to Live TV. Plus while watching videos fast forward, rewind and resuming where I left off no longer works. This just recently started so I’m assuming it was the latest update.
Roku have confirmed that the crash was related to running out of memory
An update: The Plex Roku app development team is continuing to work on eliminating memory leaks and reducing memory usage. Changes made so far have now been released in the latest Preview Plex app - 7.0.25 - see release note:
Work is continuing in addressing DVR Live TV specific memory issues - but the general fixes throughout the app in the preview release should have an impact
Looking at the Plex app on my Roku Ultra, load time has shortened considerably —I have a thread open that talked about the glacial start up of the app. I’m assuming that was due to memory issues on the Roku (my Ultra has a 32Gb card installed, but I don’t know what good it does.)
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