Roku & roku preview, but not android: ff or rw causes video to restart on 'forced '

Server Version#:
Player Version#:roku 6.6.5.6518 preview AND 6.6.4.6468 (but works on plex Android 8.3.0.18912!)

Following issue tested and does not happen on plex for android, but does on standard roku and preview channel for roku.

When watching this format :

If you try to resume, fast forward, or rewind the video restarts to the beginning, unless playback is set to disable Or you force lower resolution (of course.)

This is on a video file of this type :

I haven’t seen this issue often, advanced I saw this was a bug that was mentioned to be fixed, but not in all cases apparently.
I can provide a sample of the video if needed.

I didn’t think logs would be helpful, but let me know and I can include them.

We did have a regression in the past couple months that was fixed related to transcoding (when we had to use a MKV container over HLS).

If you try to resume, fast forward, or rewind the video restarts to the beginning, unless playback is set to disable Or you force lower resolution (of course.)

In your case, it sounds like this only affects Direct Play and transcoding/remuxing fixes the issue.


The usual reason for this seeking issue is due to a container issue. Other players may work around it, but the player built into the Roku is a bit more picky. I’d suggest remuxing one of the affected videos and testing the result. mkclean is an easy solution if you have windows or mac, otherwise ffmpeg ffmpeg -i input.mkv -c copy -map 0 output.mkv should also work just fine.

I appreciate the reply. I suppose the fix list is massive, so this won’t make it anytime soon,which is fine. Thanks

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.