Running latest Ubuntu and stable PMS - crashes system each time attempting to access localhost

[mattgraham145]

Server Version#: latest STABLE
Player Version#: latest STABLE

It started after PMS playback froze last night. Now I can’t even access PMS and Plex Player thinks my server is down.

Anytime I try accessing localhost on my machine the whole thing crashes. I access my machine with xRDP and any time auth starts, the machine crashes and restarts itself.

I noticed the latest update was (now) 3 days ago. Did I do something wrong? Everything seemed fine until then. I’ve unplugged all network drives after reading someone struggled with some corrupt files. I haven’t added anything.

Is it the recording that blew the fuse? I can’t even access my crash logs/know where they are. I installed it using the app manager and can’t find a file path similar to what’s on the support blog.

Anyone else experiencing this or have in the past? I confirmed the service is active/enabled on boot.

Thanks in advance for your help and insight! Still new to all of this.

[mattgraham145]

Update: It crashes each time it tries to authenticate. The entire system goes down.

[dbirch]

Can you post a copy of your server logs?

[mattgraham145]

Phew! Found out the logs lived in the same path as Debian but under /var/snap/[rest of path]

I apologize for the Debug stuff, I wish I could remove it but I can’t even sign into my server.

Plex Media Server.log (196 KB)

[ChuckPa]

@mattgraham145

To confirm, you are getting a full OS crash when you attempt to sign in?

The way your logs terminate looks like a classic OS kernel panic and it flushing out random blocks of memory to disk as it goes down.

[mattgraham145]

From what I can tell, yes. I only access it remotely and it kicks me out like it’s restarting since I can’t sign back in until it’s back online.

I’ll do some research on kernel panics

[mattgraham145]

I uninstalled and reinstalled. Everything seems to be online again. Who knows what that was about. Thank you for your help!