Samsung Playback stops

Plex Media Server Logs_2019-03-14_14-04-18.zip (2.5 MB)

Can someone please help me figure out what’s going on?? My movies abruptly stop playing and I have no clue how to read these logs. Why is this happening?

It looks like you are watching on a Samsung. Your server logs say the player stopped playback. Can you turn on logging in the player app. then when it does this again get the server logs again.

Mar 14, 2019 14:03:06.440 [0xaaf2f400] DEBUG - [Now] Profile is Samsung
Mar 14, 2019 14:03:06.440 [0xaaf2f400] DEBUG - [Now] Updated play state for /library/metadata/1248.
Mar 14, 2019 14:03:06.446 [0xaaf2f400] DEBUG - Statistics: (c357z4v36qci8uxruvq7xhu6) Reporting active playback in state 3 of type 1 (scrobble: 0) for account 1
Mar 14, 2019 14:03:06.447 [0xaaf2f400] DEBUG - Streaming Resource: Terminated session 0xac170310:s7l36xn944fmkj4ixhka88rb with reason Client stopped playback.

Plex Media Server Logs_2019-03-17_10-12-24.zip (2.7 MB)

@BigWheel Done, and resumed playing where the movie stopped, so hopefully this will show why.

Please advise.

@BigWheel It happened again. Please help!!Plex Media Server Logs_2019-03-21_13-56-29.zip (2.8 MB)

@BigWheel Please see the new logs above.

@BigWheel also having the same exact problem on my tv ever since the major UI update to Samsung app. Any plugins that play a web stream stop playing after ~1 minute and the only relevant message in my server log is “terminating session with reason Client stopped playback”

These streams were all working flawlessly before that UI update but it seems something in the Samsung client is now deciding to drop the streams after playing for a short time.

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