Samsung Q65T 1080 playback issue

Plex Players Smart TVs
1

Hi,

I have a Samsung QA65Q60TAWXXY TV. Every time I try to play a 25mb/s stream from a bluray, it transcodes to 2mb and look awful.

If I play it on a phone or PC, no issues at all.

Any ideas on how to fix this would be very much appreciated.

Server Version 4.59.2
Client version: 5.23.1
Platform Version: 5.5

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image1144×272 47.5 KB

The logs also appear to be showing Sloth Mode.

`<StateReports />
<StateReports type="sloth">
<State startTime="11894" endTime="19045" slothMode="1" />
<State startTime="19045" endTime="19954" slothMode="0" />
<State startTime="19954" endTime="27107" slothMode="1" />
<State startTime="27107" endTime="27509" slothMode="0" />
<State startTime="27509" endTime="35162" slothMode="1" />
<State startTime="35162" endTime="36069" slothMode="0" />
<State startTime="36069" endTime="43125" slothMode="1" />
<State startTime="43125" endTime="44033" slothMode="0" />
<State startTime="44033" endTime="50681" slothMode="1" />
<State startTime="50681" endTime="51086" slothMode="0" />
<State startTime="51086" endTime="60753" slothMode="1" />
<State startTime="60753" endTime="61658" slothMode="0" />
<State startTime="61658" endTime="66796" slothMode="1" />
<State startTime="66796" endTime="67701" slothMode="0" />
<State startTime="67701" endTime="78887" slothMode="1" />
<State startTime="78887" endTime="79288" slothMode="0" />
<State startTime="79288" endTime="89965" slothMode="1" />
<State startTime="89965" endTime="91870" slothMode="0" />
<State startTime="91870" endTime="102551" slothMode="1" />
<State startTime="102551" endTime="102955" slothMode="0" />
<State startTime="102955" endTime="108092" slothMode="1" />
<State startTime="108092" endTime="109006" slothMode="0" />
<State startTime="109006" endTime="114645" slothMode="1" />
<State startTime="114645" endTime="115045" slothMode="0" />
<State startTime="115045" endTime="126728" slothMode="1" />
<State startTime="126728" endTime="127634" slothMode="0" />
<State startTime="127634" endTime="131260" slothMode="1" />
<State startTime="131260" endTime="132174" slothMode="0" />
<State startTime="132174" endTime="138824" slothMode="1" />
<State startTime="138824" endTime="139223" slothMode="0" />
<State startTime="139223" endTime="150916" slothMode="1" />
<State startTime="150916" endTime="151830" slothMode="0" />
<State startTime="151830" endTime="157470" slothMode="1" />
<State startTime="157470" endTime="158387" slothMode="0" />
<State startTime="158387" endTime="164529" slothMode="1" />
<State startTime="164529" endTime="165434" slothMode="0" />
<State startTime="165434" endTime="172077" slothMode="1" />
<State startTime="172077" endTime="184120" slothMode="0" />
<State startTime="184120" endTime="187241" slothMode="1" />
<State startTime="187241" endTime="188153" slothMode="0" />
<State startTime="188153" endTime="195645" slothMode="1" />
<State startTime="195645" endTime="200796" slothMode="0" />
<State startTime="200796" endTime="202911" slothMode="1" />
<State startTime="202911" endTime="207686" slothMode="0" />
</StateReports>
</SessionReport>`
3

Is this the reason why…

4

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