Server Version#: 1.21.1.3766
Player Version#: 5.6.1
Platform Version: 5.5
I am trying to play a 4K (HEVC Main 10 HDR) file (local network, without subtitles just to test), but my Plex Server is transcoding the file even if I’ve read that my TV supports that file format.
Is this by design or is the app not updated for that file format?
How can I fix this? My server isn’t really handling transcoding 4K very well.
DEBUG - [Transcode] MDE: (movie): Direct Play is disabled
DEBUG - [Transcode] MDE: (movie): media must be transcoded in order to use the hls protocol