Samsung TV giving black screen with audio on one show

General Discussions
1

Hello,

I own a pretty new Samsung TV, about a year old, it has worked great until today with plex. However, when i tried to run a movie today it gave a black screen with audio from the movie.

I think it might be a codec problem, the movie file extension is .mkv with a VP9 codec.

All other movies etc work great.

Any insight or help would be great, thanks in advance!

Uhm if i posted this in the wrong section, apologies.

/D

2

Forgot to add, the movie works with plex on my computer.

3

@Dm242 said:
Forgot to add, the movie works with plex on my computer.

A quick fix is to click on movie ellipsis (…) and use optimise / Original Quality.

4

Much appriciated, it worked.