Samsung TV keeps getting Network Connection error when streaming from Plex

Plex Players Smart TVs
1

Server Version#: 1.32.4.7195
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

An error in a blackbox that reads “Network connection lost. Please check this device’s network connections.” keeps popping up when I’m streaming a video from my computer through Plex. It usually happens near the end of the video. I’ve already reset my tv to factory settings, did a power cycle, reboot my modem and even changed my modem. Only seems to happen when using Plex.

Anyone else has the same issues?

2

Just started getting this error over the last week. It’s usually at the end of the video but today started happening during playback.

I don’t see anything in the logs for causing this other than it saying

Playback error occurred. Reason: ServerTerminatedStream, Server terminated stream: Conversion failed. The transcoder process crashed.
and
Failed to stream media, client probably disconnected after 540672 bytes: 10054 - An existing connection was forcibly closed by the remote host

The only thing I can think of is ass subtitles causing issues as the episode had them enabled but no subtitles were showing.

3

I think I fixed it. I switched my TV’s wifi access to 5GHZ from 2.4 and haven’t had the issue since.

4

that’s good, mine is wired though.

5

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