Samsung TV Plex always stops before end of movie/programme

Server Version#:
Player Version#: 5.11.2

Generally PLEX on my Samsung Q85R works really well, apart from one problem, where the movie/programme watched often happens a few minutes before the actual end of the movie.
Typically this just means you miss the credits, but sometimes you might miss the all important last minute or so.
It always does the same thing, starts to buffer then says “unexpected playback problem has occurred”. As it’s right near the end of the file, if you try restarting, it just starts from the beginning again.

Has anyone else had this problem, or does anyone know why it’s happening and a solution please?

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I’ve never had this issue. Maybe try removing and reinstalling the app.

Tried that.
If I use my Chromecast plugged into the TV the problem doesn’t occur, so something to do with the app on the Samsung.

Or your TV. Factory reset the TV and see if that resolves.

I am having the same issue but only seems to surface on 4K H.265 content.

Always occurs when approaching the last minute of playback, roughly when there is between 1:10-1:15 left to play.

When the issue occurs, the video freezes but if I use the left arrow key on the TV remove to seek back a few seconds, the stream recovers and plays through to then end.

I’ve been meaning to create a post with debug logs attach but haven’t got around to it.

I have the same issue on my Samsung 2019 TV on nearly all series, a movies are OK.

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I’ve also this problem. Before it was working fine when I left EarlyAccess on my TV app. Now I noticed that this is not an option anymore as the app updated. Most shows I’m watching ending at the last scene with “an unexpected playback problem occurred”.
Server version doesn’t matter here, it was happening to me from when the new “Early access” app was introduced.
Anyone can help here?

Plex Media Server Logs_2021-04-24_14-20-39.zip (22.7 KB)

The OK button is not clickable, I need to force close Plex app to start using Plex again.

Just wanted to say that I’m noticing the same behaviour on my Q70R.

Each episode of the show I’m currently watching ends up the same: playback hangs few minutes before the end. I thought that the files might be corrupted, but they are playing fine with VLC on my computer, and also playing fine from Plex Web Player (Firefox - Win10).

EDIT: Commenting on a previous user reply, my episodes causing the issue are 1080p h264, so it’s not only 4k HEVC on my side.

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