Scan library files

Server Version#: Version 1.25.4.5487
Player Version#: Version 4.74.1
Plex Media Server Logs_2022-02-03_08-39-58.zip (5.7 MB)

When starting “scan library files” the task don’t stop or finish. it’s hanging at some place and keeps running. the only i cane do is cancel the scan.

From looking at your logs I see a database migration and database fixups was done and all completed successfully.

I can also see a few of these …

Feb 03, 2022 08:39:32.121 [0x7f131f3c9b38] DEBUG - [LibraryTimeline] Scanner activity on section 20: 1884 added, 0 deleted

… which all looks normal enough. I wonder if you just let it run and don’t cancel it would it just complete in time. There are some locked db messages but I suspect they are normal enough based on the work the server is doing.

I would suggest letting the scanner run for an hour or so, untouched and then see if it finishes.

One final note … I see a message from plex (https://status.plex.tv) that there is a api outage so it could also be a factor.

Server Version#: Version 1.25.4.5487 (synology migrated yesterday from dsm6 to 7)
Player Version#: Web Interface
Logs.zip (798.9 KB)

I’ve got the same problem, The scan seems to be stuck on random dir (changes each time I make a new scan) while scanning a library. The only thing I can do is abort the scan, or kill the process.

same , now the scan is running +3u on the letter “M” . Cancel the scan en make a new scan the will hang on another place.

We are looking into this

See: Library updater does not manually update library media

And no need to post logs in the other thread as well, already grabbed them :wink:

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After 3 hours I canceled the scan.
to debug this problem I created a totally new music library “music-all-new-2” (same def.)

  • scanner : “plex-music-scanner”
  • agent : “personal-media-artists”
    This task also hangs after a few moments.

Plex Media Server Logs_2022-02-03_12-27-04.zip (5.5 MB)

Okay, probably best for someone from plex to jump in. Beyond my experience at this point.

PlexMediaServer-1.25.6.5577-c8bd13540-x86_64

this version fix the problem.

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