Scan only finds new files, forced scan crashes

Server Version#: 1.19.1.2701
Player Version#: irrelevant

After a recovery of my FreeNAS server, I’m unable to see my TV shows in my Plex Library. Movies, located on a different SMB share, work fine. My original library of movies are all there and are playable. New TV shows work just fine. They are added to the library automatically, and are playable.

Here is what I have checked:
Verified share and file permissions by connecting to the share from the PMS logged in as the service account.
Verified > 10GB free disk space on the Plex Media Server.
All files are using proper Plex Naming : show\season XX\filename.ext
Verified file ownership, and permissions are exactly the same between movies, older tv shows and new tv shows.
I used the command line to force a scan - scanner crashes… the Scanner says it creates a log, but it isn’t with the other crash reports.

I’m at my wit’s end. My Google-Fu has failed me. TIA for any help!

Relevant partial log:

May 04, 2020 13:09:15.512 [3844] INFO - 2 3200 MHz processor(s): Architecture=0, Level=16, Revision=1283 Processor Identifier=AMD64 Family 16 Model 5 Stepping 3, AuthenticAMD
**May 04, 2020 13:09:15.512 [3844] DEBUG - "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Scanner.exe"  -s -x -c 2**
May 04, 2020 13:09:15.356 [3348] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.26.0, threadsafe=1
May 04, 2020 13:09:15.496 [3348] DEBUG - HTTP requesting PUT http://127.0.0.1:32400/activities/?percentComplete=0
May 04, 2020 13:09:15.512 [3876] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/metadata/notify/cullTimeline?librarySectionID=2&sinceTime=1588610955
May 04, 2020 13:09:15.512 [3348] DEBUG - HTTP 200 response from PUT http://127.0.0.1:32400/activities/?percentComplete=0
May 04, 2020 13:09:15.512 [3348] DEBUG - Scanning TV Shows using en(Plex Series Scanner) with 18 current media items and 1 section locations in the database...
May 04, 2020 13:09:15.543 [3876] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/metadata/notify/cullTimeline?librarySectionID=2&sinceTime=1588610955
May 04, 2020 13:09:15.621 [3348] DEBUG - Performing a scan with 'Plex Series Scanner' (language: en virtual: 0).
May 04, 2020 13:09:15.621 [3348] DEBUG -   * Scanning \\minas-tirith.me.priv\tv
May 04, 2020 13:09:15.637 [3348] DEBUG - Scanner: Processing directory \\minas-tirith.me.priv\tv (parent: no)
May 04, 2020 13:09:15.871 [3348] DEBUG - Skipping over directory '', as nothing has changed; removing 0 media items from map.

No suggestions?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.