Server Version#: 1.21.0.3616-d87012962
Player Version#: 1.24.0.1483-714cba36
Tuner Make/Model: Hauppauge WinTV-dualHD - USB
Guide/Lineup name: PLEX (if there is a “name” or ver#, I can’t find it)
Using XMLTV?:
Channel number/Name:
Learning “new” ways to post since I last posted >2 years ago.
Logs are attached.
PLEX “live tv and dvr” first stopped recording, and then would not tune channels. Checked antenna and cable and confirmed strong signal at both ends using meter. Replaced Hauppauge WinTV-Dual HD USB tuner with same, set up “new device” in PLEX, scanned channels and got 58 (19 primary + subs) working with strong signal. Couple of days later, started losing ability to tune and received error: “could not tune …” Tried to re-scan channels but it won’t activate this process. All of these channels are working fine on my WinTV player.
PLEASE HELP!!!
(File removed) PLEX server log 11-28-2020.TXT (139.7 KB) (File removed)
There’s another thread with people troubleshooting on this topic - hopefully enough of us have reported it for Plex team to treat it as a defect/bug.
Good news: Able to watch channels and record today on win10 player
Bad news: stations will still not play on server - not error message, just continuous “circle of death”
RE, the “good news”
Because NO “Plex employee” responded, I do not know if this was a Plex “fix” or the fact that I also re-scanned both WinTV and Next PVR. Shortly thereafter, I was able to tune, watch and record all stations on windows player. As mentioned above, this did not work for the online server.
A plea to Plex administrators: I read the entire long set of posts on the other thread on this same topic and was amazed to see so little intervention by Plex staff. This is, after all, a paid service. It should not be the case that I receive better service from the free apps/programs I use. I say this both on behalf of others who have not yet resolved this issue AND on my own behalf, because I am not confident that it won’t happen again.
Thank you for your consideration.
Server log attached.
Bob (b(File removed) ickertn)
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