Server Certificate Reset Request

Plex Media Server NAS & Devices
1

Server Version#: 1.40.5.8897
Player Version#: 1.98.2.208-0cf517e0

Hi, is it possible to request a certificate reset from a Plex employee (similar to the request here - Server certificate reset - Plex Media Server / NAS & Devices - Plex Forum)?

My server is KC-SERVER-PLEX. I have my reverse proxy and SSL certificate (from Digicert) up to date and configured correctly, but having issues specifically with “app.plex.tv is unable to connect tp “KC SERVER-PLEX” securely”, even though my secure connections has always been set to ‘Preferred’.

It was working fine for months/years so far before this issue rose, with no other config changes.

Thanks!

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