Server Crashing, trying to figure out the cause

Plex Media Server
,
1

Server Version#: 1.21.3.4046
Player Version#: 4.52.2

The server crashes on a daily basis. This often happens when I open Plexamp but it may be happening before I open it. I’ve searched through the logs but can’t find any indication as to what is causing the crashes.

Note that for the uploaded logs, there has not yet been a crash today (March 5th 2021).
Plex Media Server Logs_2021-03-05_10-28-19.zip (2.5 MB)

If anyone can give me some indication as to what is going wrong I’d be much appreciative.

2

There are a few things happening.

  1. The issue with PMS being slow to shut down when commanded; is known and already fixed. It will likely be in the next Plex Pass build.

  2. Your machine (being Mint) is flaking out.

Mar 04, 2021 03:05:01.962 [0x7f86e0d52700] DEBUG - Shutting down with signal 15 (Terminated)
Mar 04, 2021 03:05:01.962 [0x7f86e0d52700] DEBUG - Ordered to stop server.
Mar 04, 2021 03:05:01.962 [0x7f86e0d52700] WARN - Timed out waiting for server to finish.
Mar 04, 2021 03:05:01.962 [0x7f86ea881e80] DEBUG - Stopping server...
Mar 04, 2021 03:05:01.962 [0x7f86ea881e80] DEBUG - HttpServer: Stopping server.
Mar 04, 2021 03:05:01.967 [0x7f86757fa700] DEBUG - TranscodeJobManager: [Running] onServerShutdown
Mar 04, 2021 03:05:01.967 [0x7f86757fa700] DEBUG - TranscodeJobManager: [Running] -> [Shutdown]
Mar 04, 2021 03:05:01.970 [0x7f86757fa700] DEBUG - MetadataItemClusterRequestHandler: a shutdown event has been received
Mar 04, 2021 03:05:01.970 [0x7f86ea881e80] DEBUG - Server stopped.
Mar 04, 2021 03:05:01.970 [0x7f86ea881e80] DEBUG - NetworkService: Stopping advertisement.
Mar 04, 2021 03:05:01.970 [0x7f86ea881e80] DEBUG - Killing plug-ins.
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192
Mar 04, 2021 03:05:01.995 [0x7f864e7fc700] WARN - [Notify] Received unexpected inotify event: 8192

Nobody has ever been able to figure out why but Mint just “flakes out”. For that reason, it’s not supported. Yes, it may be a Ubuntu derivative but it’s just that “a derivative” with something important changed somewhere. PMS and Mint do not get long well.

3

Awesome thank you. How do you suggest switching over to ubuntu? What data can I back up to make a transfer to a fresh ubuntu install seamless?

All my content is stored on external ntfs drives so that parts easy, and I’ll copy my /etc/fstab, but the databases and personal settings, how would I go about exporting and importing those?

4

@lukakamaps_gmail_com

Migrating PMS from distro to distro:

I tend to cheat :smiling_imp:

  1. Copy important files to /home
  2. When I switch kernel installs, I don’t let it format the /home partition.
  3. After the new kernel is installed on /, I use what’s saved on /home in the new OS instance.

There are Linux Tips for helping with the NTFS mounts again so that’s not going to be a problem.

The thing to save, presuming you intend to mount the media at exactly the same place as before, is:

sudo bash
systemctl stop plexmediaserver
cd /var/lib/plexmediaserver
tar cf /path/to/someplace/safe/PlexBackup.tar  ./Library

(^ I save my PlexBackup.tar on /home ) – this is my cheat

When you are done with new OS setup,
after PMS install, reverse the process with one addition after restore sudo chown -R plex:plex /var/lib/plexmediaserver

5

You da man ChuckPa