Server fails same time everyday

Plex Media Server Desktops & Laptops
1

Every day at about 10:30PM, my Plex server goes down. It becomes inaccessible either remotely or locally. I’ve checked to see if I have any scheduled tasks at the time, but I don’t. I’m running the latest version of Plex (version 1.18.5.2309) on a Win 10 desktop computer. The only thing that has changed recently has been swapping out hard drives. I installed a new one and gave it the same drive letter and same name as the old one and Plex sees the library just fine. But right after that, this daily server fail started occurring. Any suggestions would be appreciated!

2

Do you have the server scheduled task to start at that time or are you running any custom scripts?

3

As mentioned, no scheduled tasks at that time. And not running any scripts either. The only other program I’m running is Tautulli.

4

Try disabling DLNA and see if it’s still crashing at this time of day.

5

DLNA has always been disabled. Thanks for the suggestion though!

6
  1. What drive was swapped out (OS or data drive)?
  2. If it was the OS drive, does the new drive have eco features to turn the drive “off” to reduce power consumption?
  3. Did this happen before the drive was swapped out (verifying that you didn’t have this problem at all prior)?
  4. Have you checked the even viewer to see if there is anything in there that could point to the issue
  5. Is the inaccessibility only from clients or is it directly from the server itself (i.e., if you to go https://127.0.0.1:32400/web/index.html)

-Shark2k

7

Thanks shark2k.

  1. It was the the data drive that was swapped (needed more space for films). I’ll look into to see if there are eco features. Good suggestion.
  2. This problem started happening after the drive was swapped.
  3. I looked at the server logs but couldn’t find anything. I’ll see if I can find the event viewer to look at.
  4. Good question. I’ll check to see. I know that Tautulli can’t connect to the server. But I haven’t checked to see if I can, directly. Will let you know.
8

After some further troubleshooting, it’s clear that running Tautulli is what’s causing the Plex server to fail. I stopped Tautulli and the Plex server kept running past the normal time it fails. Here’s the message that comes up on Tautulli:
WARNING :: CP Server Thread-13 : Failed to access uri endpoint /status/sessions. Is your server maybe accepting SSL connections only? HTTPConnectionPool(host=‘192.168.1.150’, port=32400): Max retries exceeded with url: /status/sessions (Caused by ReadTimeoutError(“HTTPConnectionPool(host=‘192.168.1.150’, port=32400): Read timed out. (read timeout=15)”,))

9

I would suggest looking at the Tautulli FAQs: https://github.com/Tautulli/Tautulli-Wiki/wiki/Frequently-Asked-Questions
If that doesn’t work you can try their support from Discord, Reddit or here in the forums but be aware that I listed them in the order of preference by the Tautulli team.

-Shark2k

1 Like
10

/status/sessions is for displaying what is Now Playing. Maybe Tautulli is asking the server too often? ( I don’t personally use Tautulli so only a guess)

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