Server Version: 1.43.0.10389
Player Version: 1.112.0 (Plex Desktop)
The server has been working fine since I last restarted it. Until around 8:40 AM, when I was consuming content, I had no problems, but later when I went to play something, the available libraries didn’t appear. It seemed like the server was offline. What could be happening?
Attached logs.
Plex Media Server.log (3.8 MB)
Docker-Plex-Server.log (3.2 KB)
The logs you supplied show:
Dec 06, 2025 06:56:36.156 [139040387595064] WARN - [Req#a22] SLOW QUERY: It took 210.000000 ms to retrieve 1 items.
Dec 06, 2025 06:56:36.158 [139040398142264] WARN - [Req#a1a] SLOW QUERY: It took 240.000000 ms to retrieve 1 items.
Dec 06, 2025 06:56:36.160 [139040381266744] WARN - [Req#a24] SLOW QUERY: It took 210.000000 ms to retrieve 1 items.
Dec 06, 2025 06:56:36.160 [139040400251704] WARN - [Req#a1b] SLOW QUERY: It took 210.000000 ms to retrieve 1 items.
Dec 06, 2025 06:56:36.163 [139040426138424] WARN - [Req#a1d] SLOW QUERY: It took 240.000000 ms to retrieve 1 items.
Dec 06, 2025 06:56:36.221 [139040303217464] WARN - [Req#a47] SLOW QUERY: It took 260.000000 ms to retrieve 1 items.
Dec 06, 2025 06:56:36.533 [139040389704504] WARN - [Req#aef] SLOW QUERY: It took 430.000000 ms to retrieve 27 items.
Dec 06, 2025 06:56:36.554 [139040315874104] WARN - [Req#ae1] SLOW QUERY: It took 220.000000 ms to retrieve 2 items.
Dec 06, 2025 06:56:36.559 [139040368610104] WARN - [Req#add] SLOW QUERY: It took 240.000000 ms to retrieve 5 items.
Dec 06, 2025 06:56:36.560 [139040364391224] WARN - [Req#ae5] SLOW QUERY: It took 340.000000 ms to retrieve 9 items.
Dec 06, 2025 06:56:36.565 [139040426138424] WARN - [Req#ae2] SLOW QUERY: It took 300.000000 ms to retrieve 6 items.
Dec 06, 2025 06:56:36.569 [139040311655224] WARN - [Req#adf] SLOW QUERY: It took 310.000000 ms to retrieve 4 items.
Dec 06, 2025 06:56:36.572 [139040393923384] WARN - [Req#b29] SLOW QUERY: It took 210.000000 ms to retrieve 1 items.
I recommend two things:
Downgrade the PMS version back to Public. Beta has known issues because it contains part of the FFMPEG 6.1 upgrade code in it. BattleMage GPU support has been demonstrating issues with those who use it.
Run DBRepair (inside the container) to clean up / optimize the DB so it can perform
I have a followup question: How big is the DB? Is it huge (multi-GB) ?
If so, DBRepair will fix this for you as well. The “Deflate” command corrects the problems caused by PMS 1.41.6 and 1.41.7
Thank you. Big question…where where or how do I get DBRepair?
Sorry, never had to do this before and I am kinda lost….
Look 
Thanks for your response.
But I restarted the server and right now it’s still working fine with the same version. I guess it must have been a temporary error. Maybe I should debug the server, and if it happens again, I can be more specific about the error that occurred, right? I’ll keep an eye on it. I’ve already enabled debugging in case it happens again.
The Preferences.xml file is correct, and the server is working fine at the moment.
I still recommend running DBRepair, which will optimize the DB far better than PMS can while it’s running.
Doing so will make all the slow queries and sluggishness you see (page loading, starting playback, etc) go away
Your DB sizes are good.
Now that you’ve done it, What do you think of how quickly the library section pages load or how quickly searches are ?
Yes, it seems to be going fast, I don’t know how much faster than before, but it seems to be going well.
Thanks and I will report if the server stops responding again, now that I have debugging enabled.
