Server is Unreachable! Linux Mint 19

Oh Lordy! Here we go again. I had Plex Media Server set up on 18.3 and, once I figured out how to set up libraries (with considerable help from ChuckPA), it was peaches and cream all the way. Then I decided to clean-install Mint 19 and it’s been one thing after another. Everything I try to install and make work seems a little bit more challenging. Anyway…

So I downloaded the latest distro from plex.tv and installed it from terminal (because the package installer don’t do diddly). I created mount points for my media drive outside of the /media folder and successfully added libraries to the server. All was good until I tired accessing it from the player on the TV. It sees that there’s a server called ‘desktop-mint’ but can’t access it. Now, this is a dual-boot setup alongside Win 10. I have PMS set up there as well, and the player has no trouble accessing that.

I scoured this forum for a solution. I turned on insecure access, turned off firewall. But that didn’t help. I completely removed PMM and the Library folder, redownloaded the package and installed it. Still nothing. I’m at my wit’s end, almost desperate enough to reinstall the OS. Please, some help would be appreciated. Thank you.

Did you find the old thread? (your posts are still there)

Am I correct Mint 19 is based on Ubuntu 18 ?

Hey buddy. I knew you’d come to the rescue. :slight_smile: No, it’s not the problem we were tackling the last time. I had no trouble setting up PMM and adding media folders. I just can’t access the the server from the TV. Yes, Mint 19 is apparently based on Ubuntu 18.04, although I have no clue as to what that signifies. I just goggled it lol.

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It just means to strap on your seatbelt and ride the wild software until it fully settles in :slight_smile:

If you can’t access from the TV – Firewall, network settings (in Mint itself) and make sure they’re all signed in

Same subnet?
Firewall (on your LAN) off? If on, PMS ports open?

LOL. I’m beginning to regret moving to 19.

As far as the network is concerned: It’s the same subnet. Firewall in Linux is off. No hardware firewall in the router. I’m signed in to everything. Ports should be open (I am able to run Plex on Windows. Also literally nothing has changed in my setup except that I switched from Mint 18.3 to 19).

Here’s crazy question time :slight_smile:

Is your /home directory maintained in a separate partition or is it lumped in with the root / ?

If you have /home broken out, put the Plex library there (/home/plexdir) , it becomes trivial to change OS and not lose any of PMS. Having a partition survive OS change, you can keep certain text customization files around too

Another thought about your new setup.

Networking: Secure: Required? Preferred?

Secure is “Preferred”. I have an entirely different /home partition. I am not sure what you mean. Do you mean I move it from its default location in /home/var/lib/plexmediaserver/?

If you have /home , we can move all the stuff in /var/lib/plexmediaserver to a directory on /home.
It will save PMS if/when you change /upgrade the OS.

I recommend using /home/plexdir or /home/plex (make it logical).

if you want to do that at some point, we can.
We’ll also copy the customization file in there so you have a backup copy of it

First things first. (let’s go step by step)

What’s the server’s IP and what’s the TV’s IP

Chuck, sorry for the late reply. The responsibilities of real life, you know. So here are the IP addresses you asked for: 192.168.1.175 (desktop/server); 192.168.1.178 (TV)

Alright. So a proper LAN (thought so). Let me get and spin up a Mint 19 VM.

I created a VM, let it grab a random address on my LAN.

Prior to setup:

  1. Install mint get all updates. No customization other than adding NFS
  2. Mounted one media share
  3. Installed PMS

During setup:

  1. Signed in with my email address
  2. Created the movies share
  3. Let it start scanning

From my workstation, Immediately found the Mint host in my hosts dropdown list and selected it
Selected movies.

Took this screenshot

You can see I’m using the loopback (from within the VM) on the left, and my desktop (across the lan) on the right.

I see! So what do you t think I should do? Perhaps reinstall the OS.

Yes.

I did a default installation.
I made certain to get all the updates after the first reboot
I rebooted again after the updates ran
Added nfs-common and mounted media
installed PMS
configured PMS

Voila! I reinstalled the OS, updated the system and installed PMM before performing any customizations and system tweaks. Everything’s working beautifully. Thank you once again, my friends.

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