Can't get Plex to Reckognize Movies in Linux MINT

I am Elderly and need some Help.

I have Linux Mint 22.1 Cinnamon Installed on a very Powerfull Desktop PC.

I have installed Plex.

However Plex Can’t See My Movies.

I have tried putting them in the standard obvious place ( My Computer/Users Folder/Videos.

And even created a new folder in the Home Dir and called it Movies.

but Plex just can’t see any of my movies.

Infact when I go to Add to my Library in Plex there is only about 4 Folders to choose from and none of these make any sense .

Any help would be appreciated.
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Replace your OS. Linux Mint is not supported, Mint breaks a LOT of stuff with Mint specific customizations to the OS

Thanks, So just which o/s could you recommend. I have used Ubuntu, Zorin Fedora just to name a few.

There is nothing wrong using Linux Mint. I have only used PMS only Linux Mint since day one and it works just fine.

Plex says it’s unreliable and not recommended. There’s exceptions to everything and glad it works for you, but I think if any problems arise Ubuntu is usually recommended.

@TheLivingBubba thanks for finding Chuck’s post.

@ecbolick Just because some random person says they got it to work does not invalidate the history of issues that exist with Mint. Plex Devs have repeatedly highlighted issues with Mint. The Devs had tried to support it, until the point where the cost of support for that OS’s idiosyncrasies made it prohibitively time consuming to work around the bugs that particular OS has.

@johngordon355 Ubuntu or Debian have a long history of support and being extremely stable server level OSes.

I will be happy to answer any questions if desired.

:slight_smile:

I have found, through many long hours trying to fix problems running PMS on Mint that Mint would fail some of the most basic commands.

I would go to mount file systems or set permissions and it would fail.
There’s no reason for that.

My conclusion was: While Mint is good for desktop & light duty, it couldn’t handle the stresses of running PMS.

That’s interesting. I’ve always run Linux Mint Cinnamon Edition, which is Ubuntu based. My server is a Lenovo Thinkpad W540 which has plenty of CPU and memory. I’ve never had permission issues or needing to mount file systems. Linux Mint installs a media folder in their file system. I’ve always right-clicked on that folder and opened as root. That’s where I create my folders (movies, TV shows, etc) and add my media. Pointing to the folders is easy when adding to Plex. When my internal 2TB drive started getting full, I plugged a USB 2TB SSD external drive to the laptop, then moved some folders there to split the usage between the 2 drives and then point PMS to those folders I moved. I don’t even have to mount that external drive, even on reboot. I’ve never needed to do anything via command line. It just works. Several months ago I had a problem with my Plex Roku app unable to access PMS. It turned out to be a firewall issue. I fixed that and it has been good ever since. I also have Jellyfin and Pihole running on the server and everything works great. Did I stumble into doing it correctly? Maybe. Am I lucky? Maybe. Am I an expert on Linux Mint-definitely not! If I start having problems I can’t resolve, then I might have to switch to Ubuntu.

I used Plex on Mint for years with no problems, but your mileage may vary. I switched to a server with Proxmox, and now run Plex in an unprivileged Debian LXC and was able to pass through the GPU. Again no problems, though Proxmox does have a moderate learning curve, particularly with how permissions work with an unprivileged container. I personally found it worth the effort because I like the ability to back up and restore the LXC easily in it’s entirety, restart the container without having to reboot the server, and in case of a major failure of my primary server I could restore the Plex LXC from backup to my dev Proxmox instance if I had to. (All of my media is backed up separately.) I don’t run a Proxmox cluster, but if you want automated failover then it is an option.