Server Version#: 4.160.0 I have been running my Plex server several years without issue but have run into trouble today. When trying to load plex on any of the viewer apps (TV, iPhone, desktop) it won’t play any of the media. If I log into the IP address of the server, I am able to log in but it …

Forgot to add that I removed the server from the authorized devices page and reset this but it still didn’t work.

Suggest you post your Plex logs. I don’t know about NAS stuff or docker but smarter people than me will probably be able to see what the problem is.

Removing the server from Authorized Devices unclaimed it (removed it from your account). You’ll need to re-claim it before you can stream from it. Point a browser at http://pms_ip_addr:32400/identity. For example, if the IP address is 10.1.2.3, use http://10.1.2.3:32400/identity . If secure commu…

I’ve tried that without any luck. Going to the identity page shows claimed=1. Someone sent me message saying this was a universal issue with docker installs right now. Is anyone else seeing this?

Does anyone else have any advice on how to fix this? It worked without issue for the past 5 years and suddenly isn’t working anymore. I’ve tried everything I can think of.

Can you share a screenshot of the page when you go to http://<serverip>:32400/web? If you click the wrench, do you see server settings or just account and plex web and no server name/settings? [image] pbradley0: Someone sent me message saying this was a universal issue with docker installs rig…

[Screenshot 2026-07-27 at 7.37.14 PM]

I see the name of the server but it says it can’t connect to it. What’s odd is that to get to that page I’m connecting to the server (http://:32400/web) so I don’t understand why it can’t connect

Is this a docker compose setup? Can’t tell if that version you’re running is old but did you check for updates? Can you ping the server container? Might be faster to ask ChatGPT or some AI after you give it a bit on context for fixing your issue.

Server is unreachable

Plex Media Server

veeejay July 28, 2026, 12:49am 11

Did you confirm the browser has local network access? Would think the whole site wouldn’t come up, but worth checking: Important note about the Plex Web app - Local Network Access

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Server is unreachable

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