Server lost after changing mail

Plex Media Server
1

So, I changed plex mail (to a non plex user mail, my bad didn’t create an account before on that mail) and changed the password too. Then, lost all access to plex server. Did restore a backup, still no access.

Tried changing “Preferences.xml” to “Preferences.xml.old”, no luck.
Tried changing “Library” to “Library.old”, neither worked.
Tried following this guide, still no luck.

I don’t know what else to do.

I was running latest linuxserver/plex docker version and latest windows plex app.

2

Not quite sure I can follow.
You changed the e-mail address of your Plex account in the account settings?

When you tried unlocking/reclaiming your server… I suppose you stopped the server before deleting the preferences.xml file?
When accessing the server afterwards – did you make sure to use the local IP address of the server instead of accessing the server via the hosted version of Plex Web (=not via http://app.plex.tv/desktop)

Not sure why you changed the Library folder in the first place. As that’ll basically let you start over… have you considered setting up the server from scratch?

3

In the windows app under account settings, there I changed my email and password.

I stopped the docker and renamed the file. Then when I started it again, the file was created but no server found. Yeah, I used the local IP address with no luck at all

I changed the library folder so it would start over from scratch, but still didn’t work out.

4

Have you made sure you changed the login for the server itself (Settings > {Server Name} > General) or just from the client?

5

I did it from Settings > {User Name} > Account.

The solution was, after creating another plex server from another docker image (linuxserver to plexinc), unclaiming the server (sign out plex account).
Then I stopped the docker and redownloaded the original one but with no old data. It found a new server to configure so I stopped it and changed the path to match the old plex data.
All items there again.

Thanks for your help.

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