Server not found after update

Server Version#: v1.41.7.9823-59f304c16
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hello,
I just updated to what I assume is the newest version and suddenly I can’t detect my server. It was working for a night, and now nothing.

I am using the pms docker image. I took it down, pulled, and put it back up. The only additional thing I’ve done is take it down, prune, and pull a fresh image.

I’m genuinely not even sure where to look in the logs. I’m seeing what looks like upgrade attempts in the container log (can’t tell if these are concluding or why it keeps trying). And in the server logs I’m seeing what looks like api errors.

Container log:

  • [s6-init] making user provided files available at /var/run/s6/etc…exited 0.
    [s6-init] ensuring user provided files have correct perms…exited 0.
    [fix-attrs.d] applying ownership & permissions fixes…
    [fix-attrs.d] done.
    [cont-init.d] executing container initialization scripts…
    [cont-init.d] 40-plex-first-run: executing…
    Plex Media Server first run setup complete
    [cont-init.d] 40-plex-first-run: exited 0.
    [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing…
    [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
    [cont-init.d] 50-plex-update: executing…
    Attempting to upgrade to: 1.41.7.9823-59f304c16
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0 0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0
    2 79.3M 2 2334k 0 0 2836k 0 0:00:28 --:–:-- 0:00:28 2836k 100 79.3M 100 79.3M 0 0 44.6M 0 0:00:01 0:00:01 --:–:-- 80.6M
    Selecting previously unselected package plexmediaserver.
    (Reading database … 7274 files and directories currently installed.)
    Preparing to unpack /tmp/plexmediaserver.deb …
    PlexMediaServer install: Pre-installation Validation.
    PlexMediaServer install: Custom environment detected. Skipping preinstallation validation.
    Unpacking plexmediaserver (1.41.7.9823-59f304c16) …
    Setting up plexmediaserver (1.41.7.9823-59f304c16) …
    PlexMediaServer install: Custom environment detected. Skipping postinstallation tasks. Continuing.
    [cont-init.d] 50-plex-update: exited 0.
    [cont-init.d] done.
    [services.d] starting services
    Starting Plex Media Server.
    [services.d] done.
    Critical: libusb_init failed
    connect: Operation timed out
    connect: Operation timed out
    connect: Operation timed out

Server log (this is a sample. there is just a lot of this over and over.):

The only other notable thing I can think of is Tautulli asked me for a new plex token, but this was after is already wasn’t working.

I really have no idea where to start to get this working, if it’s even me and not just something broken on Plex’s end.

And as soon as I post this I’m able to log in via localhost and find that the server became unclaimed.

Claiming it fixed the issue, but I don’t understand what caused it.

Why would this happen?

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