Hey everyone. I posted this on Reddit but I’m crossposting it here as I think I’ll get better response.
I upgraded Plex yesterday and I immediately found that I could no longer access the server. Previous updates have gone smoothly. If I access the local ip, I do get the web app, but I get the “your home screen is empty” page. Settings doesn’t show my server at all. I’m curious how it can’t see my content if I am able to access the web app. Any ideas? I apologize if I’m leaving out any information.
One complication is that I use docker to host the Plex server, on Ubuntu Linux.
I tried stopping PMS, renaming Preferences.xml, and restarting PMS. When I went to the local server url, it still takes me straight to Plex.tv to sign in and then redirects me to the local server url and I see the same “your home screen is empty” screen. Shouldn’t removing the Preferences file cause the setup wizard to appear?
I had a similar problem earlier this week spent an entire day trying to regain entry to my Plex server to no avail. Editing the Preferneces.xml file made no difference at all and I ended up having to uninstall Plex from my QNAP and reinstall it from scratch, not a happy chappy that day.
I’ve got Plex back and rebuilt it but have decided to test Emby alongside and so far its a breath of fresh air with some great features. The Smartthings plugin I love, start a movie it dims the lights, pause the film and it turns the lights up. I could never figure out Plex’s webhook system.
The strange thing is that I’ve wiped out the docker containers and images, and rebuilt them from scratch and get the same result. So I’ve essentially done the same thing as you with a different result.
I installed PMS directly (not through a docker image) and it’s working now. I imagine that something changed with the image when I updated that broke things. Looks like I’ll have to have it installed bare-metal from now on.
