Server not starting at boot

Plex Media Server
1

I/m new hear so be gentle.
This is typical of the server log entries:

Nov 27, 2020 21:29:34.903 [0x7f3f47809700] INFO - Plex Media Server v1.21.0.3616-d87012962 - Linux Mint snap x86_64 - build: linux-x86_64 snap - GMT -08:00
Nov 27, 2020 21:29:34.914 [0x7f3f47809700] INFO - Linux version: 20 (Ulyana), language: C
Nov 27, 2020 21:29:34.914 [0x7f3f47809700] INFO - Processor Intel® Core™ i5-6400 CPU @ 2.70GHz
Nov 27, 2020 21:29:34.914 [0x7f3f47809700] INFO - ./Plex Media Server
Nov 27, 2020 21:29:34.973 [0x7f3f50b12780] ERROR - Unable to open named mutex 9334581e-7251-4ef7-a8ec-5bfe8e89ff68 with option 1: Permission denied
Nov 27, 2020 21:29:35.126 [0x7f3f50b12780] INFO - [CERT/OCSP] Successfully retrieved response from cache.
Nov 27, 2020 21:29:35.162 [0x7f3f3dd98700] ERROR - Error issuing curl_easy_perform(handle): 6
Nov 27, 2020 21:29:35.162 [0x7f3f3cd96700] ERROR - Error issuing curl_easy_perform(handle): 6
Nov 27, 2020 21:29:35.162 [0x7f3f3dd98700] WARN - HTTP error requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
Nov 27, 2020 21:29:35.162 [0x7f3f3cd96700] WARN - HTTP error requesting GET https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
Nov 27, 2020 21:29:35.162 [0x7f3f3dd98700] ERROR - Error parsing content.
Nov 27, 2020 21:29:35.163 [0x7f3f3cd96700] ERROR - Error issuing curl_easy_perform(handle): 6
Nov 27, 2020 21:29:35.163 [0x7f3f3cd96700] WARN - HTTP error requesting GET https://plex.tv/api/v2/server/users?auth_token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
Nov 27, 2020 21:29:35.168 [0x7f3f3dd98700] ERROR - Error parsing XML: Error parsing file.
Nov 27, 2020 21:29:35.170 [0x7f3f3dd98700] ERROR - Error issuing curl_easy_perform(handle): 6
Nov 27, 2020 21:29:35.170 [0x7f3f3dd98700] WARN - HTTP error requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
Nov 27, 2020 21:29:35.170 [0x7f3f3dd98700] ERROR - Error parsing content.
Nov 27, 2020 21:29:35.170 [0x7f3f3dd98700] ERROR - Error parsing XML: Error parsing file.

I’m having to reclaim my server after every boot.
Once done, all is well.

2

, Couldn’t resolve host name) (Could not resolve host: plex.tv)

Nov 27, 2020 21:29:35.162 [0x7f3f3dd98700] ERROR - Error issuing curl_easy_perform(handle): 6
Nov 27, 2020 21:29:35.162 [0x7f3f3cd96700] ERROR - Error issuing curl_easy_perform(handle): 6
Nov 27, 2020 21:29:35.162 [0x7f3f3dd98700] WARN - HTTP error requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
Nov 27, 2020 21:29:35.162 [0x7f3f3cd96700] WARN - HTTP error requesting GET https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
Nov 27, 2020 21:29:35.162 [0x7f3f3dd98700] ERROR - Error parsing content.
Nov 27, 2020 21:29:35.163 [0x7f3f3cd96700] ERROR - Error issuing curl_easy_perform(handle): 6

Error 6 = DNS lookup failure.

Your network isn’t ready

Debuging from a snippet like this isn’t telling everything.

PMS is set to start After=Network-online.target (meaning it is up).
There is something else in the networking.

If you turn DEBUG logging on again (the default), (doesn’t use more disk space – files are fixed max size). We’d be able to see what’s happening.

That help?

3

Very much.
Still, why is all ok after reclaim server?

After reboot:
sudo systemctl status plexmediaserver command shows this:

● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Sat 2020-11-28 08:12:19 PST; 2min 39s ago
Process: 2249 ExecStartPre=/bin/sh -c /usr/bin/test -d “{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCESS)
Process: 2258 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= “{print $2}” | tr -d " )"; export PLEX_MEDIA_SERVER_INFO_DEVICE=“PC”; export PLEX_MEDIA_SERVER_INFO_MODE>
Main PID: 2258 (code=exited, status=255/EXCEPTION)

Nov 28 08:12:19 DELL-TERRY systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
Nov 28 08:12:19 DELL-TERRY systemd[1]: Stopped Plex Media Server.
Nov 28 08:12:19 DELL-TERRY systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Nov 28 08:12:19 DELL-TERRY systemd[1]: plexmediaserver.service: Failed with result ‘exit-code’.
Nov 28 08:12:19 DELL-TERRY systemd[1]: Failed to start Plex Media Server.

Here are a couple logs from the server:

(File removed) (File removed)

4

Here are additional terminal entries and results.
It appears the service won’t stay active.
It also appears user access may be involved.

Terminal commands after reclaiming server:

terry@DELL-TERRY:~ sudo su [sudo] password for terry: root@DELL-TERRY:/home/terry# sudo systemctl status plexmediaserver ● plexmediaserver.service - Plex Media Server Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend> Active: failed (Result: exit-code) since Sat 2020-11-28 08:12:19 PST; 25mi> Process: 2249 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER>
Process: 2258 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="$>
Main PID: 2258 (code=exited, status=255/EXCEPTION)

Nov 28 08:12:19 DELL-TERRY systemd[1]: plexmediaserver.service: Scheduled resta>
Nov 28 08:12:19 DELL-TERRY systemd[1]: Stopped Plex Media Server.
Nov 28 08:12:19 DELL-TERRY systemd[1]: plexmediaserver.service: Start request r>
Nov 28 08:12:19 DELL-TERRY systemd[1]: plexmediaserver.service: Failed with res>
Nov 28 08:12:19 DELL-TERRY systemd[1]: Failed to start Plex Media Server.

Logged into terminal as su:

root@DELL-TERRY:/home/terry# sudo service plexmediaserver start
root@DELL-TERRY:/home/terry# sudo systemctl status plexmediaserver
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)…skipping…
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)

● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 5768 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5777 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5777 (code=exited, status=255/EXCEPTION)
~
~
lines 1-6/6 (END)

Terminal after a few minutes:

root@DELL-TERRY:/home/terry# systemctl status plexmediaserver
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: failed (Result: exit-code) since Sat 2020-11-28 08:42:03 PST; 6min>
Process: 5814 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5823 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5823 (code=exited, status=255/EXCEPTION)

Nov 28 08:42:03 DELL-TERRY systemd[1]: plexmediaserver.service: Scheduled resta>
Nov 28 08:42:03 DELL-TERRY systemd[1]: Stopped Plex Media Server.
Nov 28 08:42:03 DELL-TERRY systemd[1]: plexmediaserver.service: Start request r>
Nov 28 08:42:03 DELL-TERRY systemd[1]: plexmediaserver.service: Failed with res>
Nov 28 08:42:03 DELL-TERRY systemd[1]: Failed to start Plex Media Server.

root@DELL-TERRY:/home/terry# sudo systemctl status plexmediaserver
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: failed (Result: exit-code) since Sat 2020-11-28 08:42:03 PST; 8min>
Process: 5814 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 5823 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 5823 (code=exited, status=255/EXCEPTION)

Nov 28 08:42:03 DELL-TERRY systemd[1]: plexmediaserver.service: Scheduled resta>
Nov 28 08:42:03 DELL-TERRY systemd[1]: Stopped Plex Media Server.
Nov 28 08:42:03 DELL-TERRY systemd[1]: plexmediaserver.service: Start request r>
Nov 28 08:42:03 DELL-TERRY systemd[1]: plexmediaserver.service: Failed with res>
Nov 28 08:42:03 DELL-TERRY systemd[1]: Failed to start Plex Media Server.

root@DELL-TERRY:/home/terry# service plexmediaserver restart
root@DELL-TERRY:/home/terry# sudo systemctl status plexmediaserver
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: activating (auto-restart) (Result: exit-code) since Sat 2020-11-28>
Process: 6026 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 6043 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 6043 (code=exited, status=255/EXCEPTION)

root@DELL-TERRY:/home/terry# sudo systemctl status plexmediaserver
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vend>
Active: failed (Result: exit-code) since Sat 2020-11-28 08:50:52 PST; 16s >
Process: 6102 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER> Process: 6107 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=">
Main PID: 6107 (code=exited, status=255/EXCEPTION)

Nov 28 08:50:52 DELL-TERRY systemd[1]: plexmediaserver.service: Scheduled resta>
Nov 28 08:50:52 DELL-TERRY systemd[1]: Stopped Plex Media Server.
Nov 28 08:50:52 DELL-TERRY systemd[1]: plexmediaserver.service: Start request r>
Nov 28 08:50:52 DELL-TERRY systemd[1]: plexmediaserver.service: Failed with res>
Nov 28 08:50:52 DELL-TERRY systemd[1]: Failed to start Plex Media Server.

root@DELL-TERRY:/home/terry#

5

I was not really awake when I replied initially…

The source of your issue:

  1. Linux Mint is unstable for use with PMS. It always has been.
  2. Linux Mint itself is unstable. It will reboot or fail on you unexpectedly
  3. It’s so unstable, it is not a supported distribution for those reasons.

Use Ubuntu or Debian.

Now, when you do install again, don’t use the Ubuntu store.
See where it shows snap ? That’s the containerized version. PMS will work there but is extremely limited and most likely not what you want.

Download from Plex.tv and install manually using dpkg -i <filename.deb>

6

ChuckPA, Thanks for the directions.
Did what you suggested in your last lone and all is well now.

I first uninstalled the server and int install went VERY well.

7

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.