Server running but local media got lost, can't see server settings anymore

Plex Media Server
1

Server Version#: PlexMediaServer-1.19.4.2935-79e214ead

I’ve been running plex server on my Ubuntu 18.04 LTS for a long time without any problems. But now I notice that all my local media has disappeared from the player sidebar and I can’t even see server settings on the web application anymore. It only shows the online media content.

This same behavior happens with all client applications (web client, iphone app, android tv client). When I try to add personal media, it suggest that I download the plex server, which I already have running of course :roll_eyes:

I have checked that all my media is still available on the server hard drive and I haven’t changed any file permissions.

2

Server log is full of this, repeating once a minute or so:

Jun 18, 2020 08:52:42.500 [0x7f450101b700] ERROR - Error issuing curl_easy_perform(handle): 28
Jun 18, 2020 08:52:42.500 [0x7f450101b700] DEBUG - HTTP simulating 408 after curl timeout
Jun 18, 2020 08:52:42.500 [0x7f450101b700] DEBUG - EventSource: Successfully connected to 172.104.152.89.
Jun 18, 2020 08:52:42.500 [0x7f450101b700] DEBUG - EventSource: Failure in IdleTimeout (0 - Success).
Jun 18, 2020 08:52:42.500 [0x7f450101b700] DEBUG - MyPlex: We appear to have lost Internet connectivity, resetting device URL cache.
Jun 18, 2020 08:52:42.500 [0x7f450101b700] ERROR - EventSource: Retrying in 15 seconds.
Jun 18, 2020 08:52:57.500 [0x7f450181c700] DEBUG - EventSource: Resolving 172.104.152.89 port 443
Jun 18, 2020 08:52:57.500 [0x7f450101b700] DEBUG - EventSource: Resolved 172.104.152.89 to 172.104.152.89
Jun 18, 2020 08:52:57.619 [0x7f450181c700] DEBUG - EventSource: Connected in 80 ms.
Jun 18, 2020 08:52:57.619 [0x7f450181c700] DEBUG - EventSource: Wrote data, reading reply.
Jun 18, 2020 08:52:57.761 [0x7f450181c700] DEBUG - EventSource: Read HTTP reply header.
Jun 18, 2020 08:52:57.761 [0x7f450181c700] DEBUG - MyPlex: We appear to have regained Internet connectivity.
Jun 18, 2020 08:53:02.765 [0x7f450181c700] DEBUG - MyPlex: async reachability check - current mapped state: ‘Mapped - Not Published (Bad Response)’.
Jun 18, 2020 08:53:02.765 [0x7f450181c700] DEBUG - MyPlex: Requesting reachability check.
Jun 18, 2020 08:53:02.765 [0x7f450181c700] DEBUG - HTTP requesting PUT https://plex.tv/api/servers/e96114ecb08d2ddcb05df57d67345cb707e7e06a/connectivity?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&asyncIdentifier=e5141f02-28a0-44c9-8346-17262ca669f1

3

Same thing here. Running KDE Neon (Ubuntu 18.04 LTS base). Even tried reinstalling my library and now it can no longer see my files. It sees my drives, but will no longer open them to add to media library.

4

Your server is running, but the log says that it is losing connectivity with the internet.
They players will show only online content until your server becomes available to internet again.

5

But the thing is, my internet is working fine and things like apt-get and wget are working on the server.

It also doesn’t make sense to lose local content if the internet goes offline. How can it show online content without the internet connectivity?

6

Although your clients are in the same network as your server, Plex server still rely on internet to authenticate the client. Maybe the internet in your house is working fine, but maybe only your server is having problems and your players still can play online content. There’s a work around to disable local authentication in settings> networks.

7

The thing is, I can’t access settings >network because I don’t see any server settings. They disappeared at the same time with local content.

Screw this, I’m switching to Emby. It does what I need without the useless online junk.

8

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