Server Version#: 4.87.2
Unable to pull down logs. Screenshots of issue:
Attempted fix that was provided from this link with no resolution: https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/
please advise what logs you need to review and I’ll locate within Plex server file.
Not sure what server version you’re using (that looks like a client version) but this might help:
Good Luck!
Chris
Thanks for your help, I’ll give it a try.
–closed PMS, backed up .plist (just in case), and moved older server build into /Applications folder… BOOM! All is right in the world again. Thanks again for your help!
Does anyone know if there will be a fix to this issue without downgrading version?
As in do they plan to release a version going forward that will fix this issue?
@MovieFan.Plex commented in one of the other threads. It’s been a while and I don’t know if it’s going to be in 1.30.1 or not. Here’s hoping.
Chris
Ah ok - missed that reply. As long as it’s a known issue and they are trying to fix then that’s good. Not hugely urgent but would be nice to get fixed without having to downgrade.
The fix didn’t make it in time for the 1.30.1 release that came out earlier. I’m pushing to get it in an updated release, hopefully soon.
Should now be fixed in latest beta 1.30.1.6497. Let us know if you still have this issue.
Wow. I thought this problem was macOS specific. Have you searched the forums to see if anyone else is seeing the same thing?
Good Luck,
Chris
I think I have fixed the issue because it was more than just that screen cap I posted. It wouldn’t index a 8tb hard drive. I was using a kiosk PC that was not meeting minimum requirements but now I switched everything over to my Office computer and things seem to be working swimmingly. I will update when I have everything indexed.
