Server Version#: 4.87.2
Unable to pull down logs. Screenshots of issue:
Attempted fix that was provided from this link with no resolution: https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/
please advise what logs you need to review and I’ll locate within Plex server file.
Not sure what server version you’re using (that looks like a client version) but this might help:
Known working version: 1.28.2.6151 (download)
Known working version: 1.29.0.6244 (download)
You need to do a downgrade to one of the above versions.
I’ve tested both on my 2018 Mini x64 with 10.14.6 like you.
Normally downgrading is as easy as stopping PMS and dropping a new one into /Applications.
But by changing your plist you now have to sign out and reclaim.
How To Sign Out PMS on a MAC, Downgrade, and Reclaim
Sign out PMS from Remote and Local logins
Quit out of PMS on the Mini if …
Good Luck!
Chris
Thanks for your help, I’ll give it a try.
–closed PMS, backed up .plist (just in case), and moved older server build into /Applications folder… BOOM! All is right in the world again. Thanks again for your help!
robbiey
December 13, 2022, 10:04pm
4
Does anyone know if there will be a fix to this issue without downgrading version?
As in do they plan to release a version going forward that will fix this issue?
@MovieFan.Plex commented in one of the other threads. It’s been a while and I don’t know if it’s going to be in 1.30.1 or not. Here’s hoping.
Chris
We’ve identified the issue and working on getting a fix out. I don’t have an ETA yet.
robbiey
December 13, 2022, 10:40pm
6
Ah ok - missed that reply. As long as it’s a known issue and they are trying to fix then that’s good. Not hugely urgent but would be nice to get fixed without having to downgrade.
The fix didn’t make it in time for the 1.30.1 release that came out earlier. I’m pushing to get it in an updated release, hopefully soon.
1 Like
Should now be fixed in latest beta 1.30.1.6497 . Let us know if you still have this issue.
2 Likes
I seem to be experiencing this for windows 10. Any ideas how I would find a release page for finding an older version to fix said issue?
Wow. I thought this problem was macOS specific. Have you searched the forums to see if anyone else is seeing the same thing?
Good Luck,
Chris
I think I have fixed the issue because it was more than just that screen cap I posted. It wouldn’t index a 8tb hard drive. I was using a kiosk PC that was not meeting minimum requirements but now I switched everything over to my Office computer and things seem to be working swimmingly. I will update when I have everything indexed.
1 Like
system
Closed
March 26, 2023, 8:53pm
12
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