Everything was fine and dandy till later on my Plex decided to go bye bye and completely get grumpy on me. I log in, dashboard ----Gone. All my content, movies, shows, etc, disappear before my eyes. I tried repairing the app, Nothing! Uninstall it then reinstall? You bet I did! So how do I get back to my safe haven I miss so dear?
Running Windows 10
Did you change your server computer recently?
Like the computer I originally created it on? Nope same computer
Or did you switch routers recently,
or did you recently switch from wired to WiFi or vice versa?
Same router, same wireless lan
Do you have more than one Windows user account on your machine?
Nope just one user
Please export the ‘Plex’ branch from the Windows Registry
HKEY_CURRENT_USER\Software\Plex, Inc.
zip it up
and send it to me, per PM
Then grab the whole log file folder,
%LOCALAPPDATA%\Plex Media Server\Logs
zip it up
send it to me as well
Sorry wheres the %localappdata% one?
just copy the full path into the address bar of the windows file explorer and press Enter.
It should lead to C:\Users\<username>\AppData\Local\Plex Media Server\Logs
Found it. You changed the location of where Plex is looking for its database and metadata to drive F:
Revert the change by:
- shut down Plex server with the tray icon (in case it’s still running)
- edit the registry and remove the key
LocalAppDataPath(but only this!) - reboot your machine
Need help finding it
It’s inside
Computer\HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server
Your a lifesaver! Thanks man
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