@Fritchley94 @ChaosBlades Unfortunatly not working on my side 
Have updated to 1.23.4.4712-1f0ed4aea but settings are not available, iām going to have to rollback to 1.22.3.4523-d0ce30438 cause all 1.23 versions are not working for me.
Can you try a restart? my server did windows updates after the plex update thats when it start working
@Fritchley94 After i installed the optional Windows update KB5003690 and KB5003537, rebooted and PMS 1.23.4.4712-1f0ed4aea settings started to work!!
Thanks!
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yeah, they are the two updates i did as well, not sure if there is a link here. But it is a bit Sus.
Thatās really strange. The drive with my previous Plex install died and the backups of the plex config wereā¦ lackingā¦ so Iām trying to stand up a brand new Plex jail and having some of the same problems with that exact version you say works fine for you.
Since Iām rebuilding the jails anyway I took the opportunity to upgrade from FreeNAS to TrueNAS 12.0-U4. Which overall seems pretty solid, and I recreated my other jails with no problems.
If I create a brand new jail for plex, blank data set, no previous config, and pkg install plexmediaserver, I get version 1.22.1.4228. The server starts up ok, and finds my media ok, but if I try to play anything it just spins for a while.
I canāt find any errors in the logs. I can see it trying to start transcoding but thereās no message about any problems. It doesnāt matter if Iām playing from the web player or the Roku. It doesnāt matter if I add the LD_LIBRARY_PATH lines to the rc script, start.sh or /etc/rc.conf. It doesnāt matter whether I use the plexmediaserver or plexmediaserver-plexpass packages - I get 1.22.1.4228 either way.
Iāve blown away and recreated this jail about a hundred times with every combination of the above I can think of. No luck. Iām tearing my hair out.
You can get a slightly newer version of Plex by changing your repo src from from quarterly to latest.
% mkdir -p /usr/local/etc/pkg/repos
% sed s/quarterly/latest/ /etc/pkg/FreeBSD.conf > /usr/local/etc/pkg/repos/FreeBSD.conf
Itās worth doing that before any additional troubleshooting.
Sorry, left that off the list. Yep, tried that too. No difference.
Plex Media Server Logs_2021-06-30_15-49-05.zip (120.4 KB)
Interesting thing though. As I tried to create the simplest possible setup that would reproduce the problem so I could generate these logs (create blank jail, install plex in jail, copy single small test video into jail, play it) I got my first video to play since I started this mess.
For my test I grabbed a quick test pattern video from youtube and that played in the web player. But Iāve not found a single show or movie in the many, varied formats in my normal library that will play. I copied a single episode of a show into the same folder just to be sure there hadnāt been some miraculous break-through.
ffmpeg -i of youtube video that works:
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Indian Head Test Card (Classical Music in Background)-Ba93f-4rroA.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: isommp42
creation_time : 2021-03-20T05:54:42.000000Z
Duration: 00:10:01.00, start: 0.000000, bitrate: 241 kb/s
Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x720 [SAR 1:1 DAR 16:9], 109 kb/s, 30 fps, 30 tbr, 15360 tbn, 60 tbc (default)
Metadata:
creation_time : 2021-03-20T05:54:42.000000Z
handler_name : ISO Media file produced by Google Inc. Created on: 03/19/2021.
Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 128 kb/s (default)
ffmpeg -i of second video from the logs that doesnāt:
Input #0, matroska,webm, from 'Q-test.mkv':
Metadata:
encoder : libebml v1.3.5 + libmatroska v1.4.8
creation_time : 2019-11-22T15:34:30.000000Z
Duration: 00:22:50.13, start: 0.000000, bitrate: 3106 kb/s
Chapter #0:0: start 0.042000, end 60.060000
Metadata:
title : Intro start
Chapter #0:1: start 60.060000, end 1370.133000
Metadata:
title : Intro end
Stream #0:0: Video: h264 (Main), yuv420p(tv, smpte170m/unknown/unknown, progressive), 640x480 [SAR 1:1 DAR 4:3], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
BPS : 2978612
BPS-eng : 2978612
DURATION : 00:22:50.036000000
DURATION-eng : 00:22:50.036000000
NUMBER_OF_FRAMES: 32848
NUMBER_OF_FRAMES-eng: 32848
NUMBER_OF_BYTES : 510100800
NUMBER_OF_BYTES-eng: 510100800
_STATISTICS_WRITING_APP: mkvmerge v19.0.0 ('Brave Captain') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v19.0.0 ('Brave Captain') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2019-11-22 15:34:30
_STATISTICS_WRITING_DATE_UTC-eng: 2019-11-22 15:34:30
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
BPS : 125375
BPS-eng : 125375
DURATION : 00:22:50.133000000
DURATION-eng : 00:22:50.133000000
NUMBER_OF_FRAMES: 64225
NUMBER_OF_FRAMES-eng: 64225
NUMBER_OF_BYTES : 21472559
NUMBER_OF_BYTES-eng: 21472559
_STATISTICS_WRITING_APP: mkvmerge v19.0.0 ('Brave Captain') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v19.0.0 ('Brave Captain') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2019-11-22 15:34:30
_STATISTICS_WRITING_DATE_UTC-eng: 2019-11-22 15:34:30
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Subtitle: subrip
Metadata:
title : SDH
BPS : 74
BPS-eng : 74
DURATION : 00:22:08.791000000
DURATION-eng : 00:22:08.791000000
NUMBER_OF_FRAMES: 421
NUMBER_OF_FRAMES-eng: 421
NUMBER_OF_BYTES : 12450
NUMBER_OF_BYTES-eng: 12450
_STATISTICS_WRITING_APP: mkvmerge v19.0.0 ('Brave Captain') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v19.0.0 ('Brave Captain') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2019-11-22 15:34:30
_STATISTICS_WRITING_DATE_UTC-eng: 2019-11-22 15:34:30
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
You can see theyāre both h264 and aac.
The difference seems to be that with ādirect playā set to auto, the first (youtube) video uses direct play and plays ok, but the second video tries to transcode, and doesnāt.
I donāt see any way in the web player to force it to use direct play. But on the Roku, when I set āDirect Play: Forceā the second video also plays ok.
So thereās the small problem of why itās trying to transcode something for the Roku that it can handle directly, but the much bigger problem that transcoding just seems to be completely broken. Which is basically what I thought was wrong until the youtube video worked and confused me.
Did you pkg upgrade after changing the pkg repo to latest?
I did a clean jail again and changed the repo before doing the normal updates and upgrades and only installed plex for the first time after all that was done. And it did get me a newer version of plex (although I forget which one). It just didnāt fix my issue.
Gotcha - I just saw that the older version was listed in the logs, and stopped looking. 
I would encourage you to use the latest version for any troubleshooting.
If youāre able to configure a Library, I assume youāre able to get into the server settings just fine?
I see some SSL-related messages in the logs. I think these might be because youāve recreated the server multiple times on the same IP address.
You might go to Settings ā Authorized Devices and remove any previous servers that used same IP address.
You might also sign out and back into your client(s), to force a refresh of the current identity for the server.
You might also be careful about wiping and refreshing the server again ā¦ there are mechanisms at Plex that will rate-limit an IP address from getting certificates over and over and over again.
Jun 30, 2021 15:43:48.249 [0x80abe1400] DEBUG - CERT: Downloaded new cert from plex.tv; took 12 tries.
Iām not confident that would cause any of these problems.
Are you mapping the paths /config, /config/plexdata, or /config/videos into the jail from elsewhere?
I would encourage you to use the latest version for any troubleshooting.
Given that the newest versions were all apparently broken on BSD and the version pkg was handing me was the one everyone was rolling back to I assumed the opposite in this case, but fair enough.
If youāre able to configure a Library, I assume youāre able to get into the server settings just fine?
I donāt think Iāve had a problem with that at all.
SSL stuff
Good point, I was planning on going back and cleaning all that stuff up when I was done. Didnāt know Plex rate-limited anything, Iāll have to watch that. But I must have done it at least a hundred times over the last couple days, so they canāt be cracking down too hard. I doubt thatās the problem though - the server and the clients have no problems seeing each other or the files, as evidenced by the youtube video. Transcoding just isnāt going anywhere.
Are you mapping the paths /config , /config/plexdata , or /config/videos into the jail from elsewhere?
Yeah, /config is just the mount-point for a dataset dedicated to but separate from the main jail dataset. Easier to snapshot things like plex config without worrying about the actual operating system.
But Iāve tried it with and without pointing plexmediaserver_support_path to /config/plexdata. In the latter case, /config is just there so I can drop sample videos in /config/video. I even tried it once without config at all, directly downloading a video into the jail, no external shares or mounts of any kind. Still wouldnāt transcode.
That was the primary visible symptom of the LD_LIBRARY_PATH problems.
Yeah, I mostly agree. Iād be surprised if a client could connect and browse, and only couldnāt play video, because of an SSL name mismatch. :-/
Thatās exactly what I was going to suggest - to avoid any possible permission/ACL or noexec interaction.
Uhh, I did this quite a few times a while ago - new jails, clean PMS installs - and never had this issue. Just the LD_LIBRARY_PATH-related problems.
You may need a real Plex person to look at your logs.
It might also be worth sharing client logs.
Well, thanks for trying. Maybe Iāll luck out and get a devās attention.
This exact issue is backā¦again. Iām running my Plex server on a Win10 PC and with the latest version. I understand this was already stated above, but the settings do not load and newly added TV Shows do not get any metadata. This was originally fixed a month ago (as stated by other users in the thread) and has been back for a couple of weeks now.
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Yup, just came back here to say as muchā¦
Whatās the version of your Plex Server?
Iām running on 1.23.4.4712 and it works fine.
I see 1.23.5.4841 available but I havenāt updated to that version yet.
If you are running on 1.23.5.4841, perhaps the problem came back in 1.23.5.4841?
In which case, 1.23.4.4712 becomes the last known good version.
Version 1.23.6.4810-15ce0e21a
Iāve gone through a couple of updates with it persisting once againā¦and right now I am on 1.23.54841-549599676. No new updates are available for me at the moment.
