Server Version#:1.13.8.5395
Player Version#:
I have been running Plex for god knows how long. I went to connect from my xbox one tonight and was unable to find it.
I came upstairs to login to my PC and look at the server and the only thing under settings is web client, no server.
I looked at other articles that dont apply.
Do you have more than one plex.tv account?
You need to locate the logs folder and copy it and zip and attach the zip of the copy
For location of log files See
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
suggest you restart the server and try to connect to it
Do the test on the server directly on http://127.0.0.1:32400/web
I don’t have more than one account, and I’ve done everything from restarting to reinstall
Logs.zip (10.5 MB)
Thanks - can’t see the problem
could you also get the plex web logs
Lets first try to sign out and sign in within plex web
If it does not resolve, enable logging for Plex Web
Settings / Web / Show Advanced / Debug / Enable verbose logging for Debug level and save the changes
Then try to access server settings
Note down the exact time
Capture the plex web log
Settings / Web / Show Advanced / Debug / View log
Select All and copy to text file and save
and copy out the Plex Media Server logs again and zip and attach both sets evidence and attach with info on when it was
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