Hello, I am experiencing a recurring authorization issue with my Plex server that only affects external Plex accounts (not the owner account). Server details Plex Media Server Version: 1.43.0.10492 Player Version: 4.156.0 Plex Media Server Logs_2026-03-04_12-02-28.zip (1.8 MB) Remote Ac…

Can you share a screenshot of your Server Settings > Network page? Specifically capturing these settings. [image]

Hi, Thanks for your reponse. I have attached the screenshot of my Network page. [brave_ZNRkHBxDdH]

Please remove all the spaces between the addresses. Also, I’m not sure about that last address. I assume this is something you’re hoping will combat against CGNAT?

I have Tailscale installed but never running, and Plex is an exception + is set to run only on my network interface. Should I remove the 100.64.0.0 address ? [image]

So after removing the spaces, Plex finally works but only on my local server IP. On iOS or app.plex.tv it doesn’t, the server is offline.

Yes, it is already enabled. My iOS app version is 2026.2.0 (1566). Oh wait a second, after waiting in the App Store for a minute on Plex’s page it prompted me for an update. Edit : on 2026.3.0 (1604) it doesn’t work too.

[image] La6T: Should I remove the 100.64.0.0 address ? Can you remove all these values to see if that improves things for the iOS client? What is the IP address of the iOS device?

The IP Address of iOS Device is 192.168.1.64. I did it, doesn’t seem to work. I’m on the same network as the server, and on a good 5G cellular connection it doesn’t work too.

Can you delete the app on your iOS device and reinstall and sign in again? If you still can see your server can you share a couple screenshots form the iOS device to show what you’re seeing? Also could you grab the iOS logs and share them?

Server Unavailable While Owner Works Fine

Plex Media Server

Atomatth March 4, 2026, 8:13pm 7

For app.plex.tv make sure to check that you’re allowing local connections on your browser. Important note about the Plex Web app - Local Network Access

What version is your iOS app?

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Server Unavailable While Owner Works Fine

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