Server unclaimed after every restart Certificate Reset required

Plex Media Server
1

Server Version#:4.159.0
Player Version#:??
<I

Every time I restart Plex I’m getting Unclaimed despite many attempts to claim it it reverts next restart. Help required from Support please?

Could someone from the Plex team please reset my certificate/rate limit? I’ve seen this resolved by staff in similar threads.

2

I reset it an you may have to reset, but I don’t think the cert will affect claiming.

3

Thanks but its not done anything. I’ve stopped and started a couple of times but each time have to reclaim. Where do I go from here?

Logs_2026-03-24_18-19-52.zip (3.0 MB)

5

Those logs are for Unraid not a Shield

6

Yes I’m running this on Unraid

7

I see two unraid servers on your account. which is it?

( it also had a shied one which is the one i reset but i see that is extremely old so probably does not show up for you)

8

This is HP1 the Shield one is dead many years ago!

9

I reset cert for HP1. does it help?

10

No still the same issue.

EDIT: It’s okay now I had Unraid docker with a cert installed on startup . Taken that out and its working fine.

Thanks

11

Hi again. I thought this issue was resolved but it clearly is not. Whilst the server is now claimed and remains so at every startup I am unable to use any Docker on Unraid that asks for the server certificate Plex API

When I try and setup a Docker that connects to Plex
I get the following when using the server token

2026-03-28 15:09:34.395 | ERROR | src.main:main:320 - (401) unauthorized; https://plex.tv/api/v2/users/signin
2026-03-28 15:09:34.407 | ERROR | src.main:main:322 - Traceback (most recent call last):

Please suggest how this can be resolved this?

EDIT I just also noticed that when my other server is running Plex I can’t see the HP1 server and vise versa. So I have Two Plex servers that dont see each other now!

EDIT. SOLVED BY TOTAL REINSTALL