service [httpd-user] reload failed

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Everything was working perfectly.  Then updated to plexconnect 0.5-2 and now error below comes up and get "trailers unavailabe" on ATV3.

 

Updating to 0.5-4 shows the same error, but sometimes it's "synoerr=[0x8100] instead of [0x0900].  Not sure what that means.  Also, completely uninstalling and reinstalling gives the same error.  Ironically, while uninstalling, the same error comes up.  Weird!

 

Any suggestions?

 

TIA

2

Yep having the same problem with my Synology too.  Models a DS1813+

Tried manual install of Plex and Plexconnect which hasn't resolved it.  Also uninstall and reinstall.  Tried previous version of Plexconnect too.  Nothing fixed it yet.

Plex is still working fine.  Just can't use Plexconnect on the ATV3.   Annoying!  Won't be so quick to do updates next time.

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Hello guys!

Same situation here :(

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You need to use 0.5-1 from here. 0.5-2 and 0.5-3 are known to have problems with Apache server, and some users are reporting problems with 0.5-4.

In my own case I prefer 0.3-10 and apply the "git clone" method to update to the latest PlexConnect version. 0.3-10 still uses Python from SynoCommunity, while all the others use Python from Synology. I need to use Python from SynoCommunity for other reasons and in this way I avoid installing two Python packages in my Syno.

For users having problems with the Synology installer, it's better that problems are reported here. You will get faster reply from bwynants, the package owner.

5

You need to use 0.5-1 from here. 0.5-2 and 0.5-3 are known to have problems with Apache server, and some users are reporting problems with 0.5-4.

In my own case I prefer 0.3-10 and apply the "git clone" method to update to the latest PlexConnect version. 0.3-10 still uses Python from SynoCommunity, while all the others use Python from Synology. I need to use Python from SynoCommunity for other reasons and in this way I avoid installing two Python packages in my Syno.

For users having problems with the Synology installer, it's better that problems are reported here. You will get faster reply from bwynants, the package owner.

Not working for me :( I can install 0.3-4 without error. But i can't add a profile to atv3. 

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Not working for me :( I can install 0.3-4 without error. But i can't add a profile to atv3. 

Please check if there is any profile already loaded in the atv3. If yes, please remove it. Then load the profile using bwynants instructions (a copy follows):

On the AppleTV

  • open AppleTV's 'Settings' app
  • Select 'General' and select 'Network'
  • set the DNS server to the network connection to the IP address of the NAS
  • Again Select 'General' and now only highlight 'Send Data To Apple'
  • press 'Play' on the remote.
  • Remove any older profile listed here
  • Select 'Add Profile"
  • Enter http://trailers.apple.com/trailers.cer or http://trailers.appl...marketwatch.cer to install certificates

I remember that some months ago I was having some strange problems with my ATV and decided to do a restore operation. This clears all certs and installs the latest firmware. The problem of doing this today is that some users are reporting a BSOD. But if you already are on the latest ATV3 firmware you can make a restore if needed.

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[PlexConnect]

port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ../../etc/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = Normal
enable_dnsserver = True
logpath = ../../var
ip_pms = 0.0.0.0
enable_plexgdm = True
hosttointercept = trailers.apple.com
port_ssl = 443
enable_webserver_ssl = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True

I have changed port_webserver = 81 to port_webserver = 80 and now everything working well

8

Please check if there is any profile already loaded in the atv3. If yes, please remove it. Then load the profile using bwynants instructions (a copy follows):

On the AppleTV

  • open AppleTV's 'Settings' app
  • Select 'General' and select 'Network'
  • set the DNS server to the network connection to the IP address of the NAS
  • Again Select 'General' and now only highlight 'Send Data To Apple'
  • press 'Play' on the remote.
  • Remove any older profile listed here
  • Select 'Add Profile"
  • Enter http://trailers.apple.com/trailers.cer or http://trailers.appl...marketwatch.cer to install certificates

I remember that some months ago I was having some strange problems with my ATV and decided to do a restore operation. This clears all certs and installs the latest firmware. The problem of doing this today is that some users are reporting a BSOD. But if you already are on the latest ATV3 firmware you can make a restore if needed.

It was an issue with my Synology. When i restarted the Synology and logged in i saw an error: "Internal system service httpd-user could not be started... "

I opened SSH with root and tried this command: /usr/syno/sbin/synoservicecfg --restart httpd-user

I got an error and opened the log in: "/var/log/upstart/httpd-user.log"

ls: /etc/httpd/sites-enabled-user/plexconnect-vhost.conf: No such file or directory
Start User Apache Server .....
httpd: Syntax error on line 190 of /etc/httpd/conf/httpd.conf: Could not open configuration file /etc/httpd/sites-enabled-user/plexconnect-vhost.conf: No such file or directory
post-stop Sun Dec 28 12:25:56 CET 2014

After installing plexconnect 0.5-4 i saw another file named: /etc/httpd/sites-enabled-user/httpd-vhosts.conf-plexconnect

I removed the older file: plexconnect-vhost.conf and tried to restart httpd-user: /usr/syno/sbin/synoservicecfg --restart httpd-user

Now with success. Version 0.5-4 is working, i could add the profile on my aTV3. 

I'm stil having issues with fast forwarding or resuming an episode on my aTV3. I will open a new thread for that.

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@mderksen Ups. You wrote 0.3-4 previously, so my answer was for that situation. Thanks for clarifying.

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@mderksen Ups. You wrote 0.3-4 previously, so my answer was for that situation. Thanks for clarifying.

Oh sorry, i did a lot of troubleshooting. Versions higher than 0.3-4 gave me a httpd-user error. Version 0.3-4 didn't gave me that error but it still couldn't add a profile on my atv3. After that i tried the latest version 0.5-4 again and looked in some logfiles as mentiond above :)

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Oh sorry, i did a lot of troubleshooting. Versions higher than 0.3-4 gave me a httpd-user error. Version 0.3-4 didn't gave me that error but it still couldn't add a profile on my atv3. After that i tried the latest version 0.5-4 again and looked in some logfiles as mentiond above :)

I have the same issue with my atv3, when i am trying to open "/var/log/upstart/httpd-user.log"....im getting permission denied... I removed the older file: plexconnect-vhost.conf, but after restarting i am getting the same error message and i am still not able to install a profile on my atv3

 

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I have the same issue with my atv3, when i am trying to open "/var/log/upstart/httpd-user.log"....im getting permission denied... I removed the older file: plexconnect-vhost.conf, but after restarting i am getting the same error message and i am still not able to install a profile on my atv3

Use SSH, log in with root, not admin. Copy the log to a shared folder (downloads for example) with: 

cp ./httpd-user.log /volume1/downloads/httpd-user.log

Log in to your diskstation with your browser and start the file manager. You can download the logfile from there.

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whats the easy solution now? i am having the same problem.

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It was an issue with my Synology. When i restarted the Synology and logged in i saw an error: "Internal system service httpd-user could not be started... "

I opened SSH with root and tried this command: /usr/syno/sbin/synoservicecfg --restart httpd-user

I got an error and opened the log in: "/var/log/upstart/httpd-user.log"

ls: /etc/httpd/sites-enabled-user/plexconnect-vhost.conf: No such file or directory
Start User Apache Server .....
httpd: Syntax error on line 190 of /etc/httpd/conf/httpd.conf: Could not open configuration file /etc/httpd/sites-enabled-user/plexconnect-vhost.conf: No such file or directory
post-stop Sun Dec 28 12:25:56 CET 2014

After installing plexconnect 0.5-4 i saw another file named: /etc/httpd/sites-enabled-user/httpd-vhosts.conf-plexconnect

I removed the older file: plexconnect-vhost.conf and tried to restart httpd-user: /usr/syno/sbin/synoservicecfg --restart httpd-user

Now with success. Version 0.5-4 is working, i could add the profile on my aTV3. 

I'm stil having issues with fast forwarding or resuming an episode on my aTV3. I will open a new thread for that.

I had exactly the same problem with httpd startup after updating to 0.5-6. 

/etc/httpd/sites-enabled-user/plexconnect-vhost.conf looked like a dead symlink, removing it and restarting fixed it and now all seems well.

thanks!

15

I had exactly the same problem with httpd startup after updating to 0.5-6. 

/etc/httpd/sites-enabled-user/plexconnect-vhost.conf looked like a dead symlink, removing it and restarting fixed it and now all seems well.

thanks!

I hade the same problem, removing that file did the trick!

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Hi

Im having the same issue with the plexconnect-vhost.conf file but im a complete novice when it comes to my Synology NAS and have no idea how to delete, does anyone have a step by step guide for it? simple as possible as im still learning with my NAS 

Any help would be much appreciated

Thank you

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Hi Can anyone help Im having the same issue with the plexconnect-vhost.conf file but im a complete novice when it comes to my Synology NAS and have no idea how to delete, does anyone have a step by step guide for it? simple as possible as im still learning with my NAS 

 

Any help would be much appreciated

 

Thank you

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-> https://forums.plex.tv/topic/72356-plexconnect-on-synology/