Setting PMS Public IP Address against ISP Proxy : Help Please

Plex Media Server Remote Access
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Server Version#: Version 1.19.5.3035

I’m having problems with my Polish ISP, I’ve a PMS server in my apartment in Poznan which is fully up and running, but the remote access only connects via ‘indirect’. I’ve looked the public IP address whcih ‘plex’ thinks I’m coming from which is my ISP proxy server. not my true address.

Is there anyway to update the server Registration at Plex to enter my correct public IP rather than the ‘dereived one’?

AKA Plex Thinks I’m on 77.b.c.d when I’m actually on 100.z.x.y ?

The other solution is a fixed IP Addres whcih my provider ‘say’ they can’t provide. I know I know, I’ve spent a year trying to get a fixed IP. Hence coming here and asking ?

Thanks
Richard

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If the WAN IP address your router reports is in the 100.64.0.0/10 (100.64.0.0 - 100.127.255.255) network, then your ISP uses carrier grade NAT (CG-NAT). CG-NAT works like the NAT on your home router, except it is maintained by your ISP. It is a means of grouping many customers behind a relatively small number of public IP addresses (that 77.x.x.x address is the IP on the other side of the CG-NAT). This places you in a double-NAT situation, which you have no ability to correct by any configuration of your equipment.

Unfortunately, you have very few options here if your carrier does not allow you to pay for a public IP address. This may change when Plex implements end-to-end IPv6 support for remote access.

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Yes that’s what I thought hence chasing the fixed ip. Thanks for the info

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Does your Plex server have an IPv6 address? If so, take a look my post on setting up IPv6 for Plex.

It’s a workaround we came up with to make IPv6 remote access work with minimal setup.

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Nice post. That’s actually the same method (minus the script) described in the topic I linked.

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Thanks. Yeah, the script is the only part I added to the method. Just to automate things.

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I’ll try my luck when I’m back but given a fixed ip is hard. It’s likely ipv6 might also been a challenge.

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