So I’m new to Plex (to an extent, I have used it before, but don’t know too much about it.) I’m trying to learn, but there is just SO much to it. After reading and reading forums, I’m still having issues with sharing my media.
I’m currently trying to share media (movies) with friends (2 different users) but they are saying that the quality isn’t very good. All media I have is no less than 1080p. When I watch it on my computer via plex, the quality is great, but not for the two users I am sharing.
Can someone explain to me if it is possible to have other users see media in 1080p or just good quality? What settings are required in my account and in the account for those I am sharing with?
My internet is pretty fast, so I believe it should be able to handle this? My internet can go up to 1gbps download speed and 750 mbps upload speed. If you need any other info, let me know.
plex clients typically have a default remote limit of 4mbs, so unless your users went into their plex client settings and changed the video to quality to Max, then this will force transcoding and be lower quality than your original.
You might also want to check your server settings and be sure you have not limited remote stream bandwidth/quality.
some of these might be plex pass specific (don’t remember which)
And the other thing I would suggest for the one using a web browser (if they are on Windows or Mac) would be to download the Plex Media Player and use that instead.
The web browser can not direct play as many formats as the Plex Media Player.
Go outside with your smart phone or a laptop and check if your server is accessible ‘directly’ from outside your home network. Because if it’s not, then your friends will only stream at 1 mbps.
