Sharing My Plex Library and Network Settings

Server Version#: 1.24.1.4931
Player Version#:
Hello!

I’m having trouble sharing my library outside of my network.
I originally setup Plex on one of my Synology NAS and was able to add a guest with no problem.
I then added a 2nd Synology NAS and copied everything form my 1st NAS to the 2nd NAS. I tried to once again share my library on the 2nd NAS but my guest can’t access the server. It says the server is unavailable.

My network setting in PLEX is set to “Disable” currently. I changed that setting to “Preferred” and when I did that…I got completely locked out of the server and couldn’t even log back in to change it back to “Disable.”

At this point, I have no idea how to correct this issue…Can someone please help?

Thank You!

Thank You trumpy81 for your reply!!

I am running DSM 6

I didn’t realize this would be such an in depth issue…Like I said, when I installed Plex on my first Synology NAS…it was install, build library and share with no issues.

I’m wondering why this install is such a problem child at this point?

My network setting in PLEX is set to “Disable” currently. I changed that setting to “Preferred” and when I did that…I got completely locked out of the server and couldn’t even log back in to change it back to “Disable.”

Does my Network settings in Plex “Need” to be set to “Preferred?”

Thanks Again for all of your help so far!!:slight_smile:

THANK YOU trumpy81!

Your first set of instructions number 4 seemed to do the trick!

All I did was change Preferences.xml to Preferences.xml.old and restart the server.
I’m guessing at this point I can now delete the Preferences.xml.old file?

Thank You Again for guiding me through this! It’s been a frustrating few weeks on this but such a simple and easy fix so thank you for the help!

Well after all the aggravation that I’ve been through over the past few weeks it sure feels like a cure all at this point!:slight_smile:

I’m just happy to have it working as it should and very grateful that you took the time to help me out!

Thank You Again for all of your support!!

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