Can't see server to add libraries for shared users/friends

Plex Media Server NAS & Devices
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Hi folks,
I have an old Plex server running that I fired up the other day as it is my music server, same network as my main Plex server. Years ago I moved my Movies, TV shows, etc. to a Synology server, and the Synology has been accessible to me outside the home and anywhere, but heard from a friend the other day that they can’t reach my server to watch anything. I logged into the Synology server, went to Users & Sharing and I can’t find my Synology server libraries to share - Plex web only shows my “old” music server library (and music server name). Something is fishy. Anyone got any ideas on what to look at?

Server Version#: 1.25.3.5409 (Synology) 1.25.3.5409 (Mac) - pulled from Settings - General on both server webpages.
Player Version#: none
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

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Without seeing the logs, the only guess is that it’s not signed into your account and pulling from plex.tv

This is either Synology network configuration or that you need to reclaim it (there was a forced password reset for everyone a year ago).

Sign out of Plex/web and use an Incognito to open the server using the LAN IP url only.

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So, both servers are claimed. The odd thing is when I’m outside the home, I click on my Synology server and select movies (on the plex ios app for instance) and it says Mac (old server) is Unavailable, yet the iOS app header says “Movies - Synology”.

I do have an old movie library on the Mac server, so something is mis-wired. What logs do you need to see to figure out what’s up?

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As a followup, I updated both server softwares as of yesterday (Synology 1.32.2.7100, Mac Version 1.31.3.6868 as it’s on 10.11). If I run my Synology server, then launch my old Mac server (both have proper port forwarding to separate ports), things get messed up. If I quit the Mac server, quit Synology server, then relaunch the Synology, I still don’t see proper sharing under “Manage Library Access” - users don’t have access to the Synology’s libraries even when the Mac server isn’t running. I haven’t successfully gotten the Synology server to show up remotely since I ran the mac server, but things seemed to be reset when I applied the Synology update yesterday, until I launched the Mac.

The only thing I can think of is we had a power outage middle of this past week, and a friend was watching a video, then had to stop, but couldn’t log in afterwards. Otherwise, unless anything was changed on Plex’s end? I can delete the database and wipe everything out and setup the mac server again (it’s only a music server) but I’m at a loss as to what’s happening.

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