Shield - High-Pitched Tone When Pausing

TV: Vizio E50-F2

Soundbar: Vizio M512A-H6

I have a 2017 Nvidia Shield connected to the HDMI eARC port in the soundbar, passed through to the TV into an HDMI ARC port.

Randomly when pausing media on Plex a high-pitched, very loud tone is played. This seems to happen every 5-6 pauses or so, and is only stopped by pressing the play/pause button again.

The problem only occurs with Plex, other apps work fine. The problem also goes away if I change to an optical connection, but I’d really like to keep the HDMI passthrough setup for Atmos.

I can’t seem to find a lot of information about this other than similar stories. I turned on the setting to “play a comfort noise over HDMI”, with no success. Anyone have a solution?

Connect the Shield to the HDMI IN port of the sound bar.

Connect the TV to the HDMI OUT (eARC) port of the sound bar.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.