Short Lived QNAP PMS instance

Server Version#: 1.40.5.8921-836b34c27-armv7hf
Player Version#: 1.100.1.221-94aa83fb
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I was wondering if one of you boffins out there might be able to help.

I have a QNAP RS-231 Version 4.3.6.2805. I’ve had it for years and have run plex lifetime licence on it for ages now with no issues.

Recently I updated Plex Media Server (as recommended by the Plex app) and downloaded the ARMV7 version per their web site. (i.e. PlexMediaServer-1.40.5.8921-836b34c27-armv7hf). Inside QNAP’s app centre I manually installed the aforementioned QPKG file.

I noticed that I couldn’t remote access so I enabled it within Plex Media Server and port forwarded my router using a manually specified public port (32400). In the Plex Media Server my Remote access is confirmed as “Fully accessible outside your network” and the port looks to be set up 'Private 192.168.0.101 : 32400 (<) Public xxx.xxx.xx.xxx : 32400 (<) Internet.

The whole thing works sweet both on my mobile data (i.e. off my wifi) as well as on my wifi.

And this is where I need your help. I loose connectivity after about forty to fifty minutes or so. I can no longer access my hosted files even though I can still see and access them outside of the Plex app.

Now, if I reinstalled the exact same ARMV7 PMS within my QNAP’s GUI everything works perfectly again for half an hour to an hour and then it goes away again - just having the non NAS based content provided free by Plex themselves. I have made zero changes to the QNAP itself.

The windows version of the app says “xxxNAS currently unavailable. Verify you have a network connection and that the server is online, or see our tips for further assistance.”.

Attempting to access the PMS from the QNAP results in "Unable to connect. Firefox can’t establish a connection to the server at 192.168.0.101:32400.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web."

I can no longer access my advanced connection options and simply get the message “The server “xxxNAS” is unreachable. Make sure it’s running, double check your network, and try again.”

Surely it should either work or not work!? Why does it work for a while then have the PMS lose connectivity with the QNAP file system… what am I missing?

Just for consideration, I have tried uninstalling the app from my QNAP but it simply does nothing - i.e. doesnt uninstall - and Plex’s website directs me to the forums to resolve it. I’m happy to do that as well (indeed I would have done the obvious full uninstall, reinstall and rebuild indexes had I been able to uninstall the dagnabbin Plex app from my QNAP!)

Does your QNAP have a sleep/hibernation function?

Nope, runs 24/7 just as it has always done.

Please grab the server’s DEBUG logs and attach

Hi Chuck,

Ive masked out my external IP and NAS name which I trust is the norm…

I had to truncate this content to fit the character limit so if you need it from a certain phrase just let me know and I’ll track it down :slight_smile:

Many thanks in advance for any help you can afford me

Steve

[
{
“type”: “info”,
“host”: “app.plex.tv”,
“userAgent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0”,
“browser”: {
“platformVersion”: “10”,
“id”: “firefox”,
“name”: “Firefox”,
“version”: “130.0”,
“gecko”: true,
“platform”: “Windows”,
“platformID”: “windows”,
“platformModifierKey”: “ctrl”
},
“version”: “4.137.1”,
“primaryServerAuthToken”: true,
“username”: “step186”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “clients.plex.tv”,
“uri”: “https://clients.plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“relay”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
]
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[UserManager] autoLogin false”,
“time”: “2024-09-09T15:03:04.985Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Cast] API is not available”,
“time”: “2024-09-09T15:03:05.004Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Sources] Initializing…”,
“time”: “2024-09-09T15:03:05.021Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Sources] Finished initialization”,
“time”: “2024-09-09T15:03:05.021Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Initializing…”,
“time”: “2024-09-09T15:03:05.022Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Initialize server with token, xxxNAS, 383898c3b85a5e84b3b70cc790b99cca3bee3eeb, https://xxx-xxx-xxx-xxx.faf9ec2146384423a7cad25e7c240661.plex.direct:32400, https://192-168-0-101.faf9ec2146384423a7cad25e7c240661.plex.direct:32400”,
“time”: “2024-09-09T15:03:05.031Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Waiting for initial servers = plex.tv”,
“time”: “2024-09-09T15:03:05.031Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Primary Server] Waiting to set the primary server”,
“time”: “2024-09-09T15:03:05.033Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Primary Server] Waiting for the last primary server, 383898c3b85a5e84b3b70cc790b99cca3bee3eeb, to connect”,
“time”: “2024-09-09T15:03:05.033Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2024-09-09T15:03:05.033Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2024-09-09T15:03:05.033Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2024-09-09T15:03:05.033Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Companion] No companion found”,
“time”: “2024-09-09T15:03:05.034Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Finished initialization”,
“time”: “2024-09-09T15:03:05.034Z”
},
{
“type”: “ajax”,
“url”: “/desktop/translations/en-GB.json”,
“status”: 200,
“responseLength”: 21051,
“time”: “2024-09-09T15:03:05.036Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] Testing connection for xxxNAS at https://192-168-0-101.faf9ec2146384423a7cad25e7c240661.plex.direct:32400/media/providers”,
“time”: “2024-09-09T15:03:05.090Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] Testing connection for xxxNAS at https://xxx-xxx-xxx-xxx.faf9ec2146384423a7cad25e7c240661.plex.direct:32400/media/providers”,
“time”: “2024-09-09T15:03:05.093Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] Testing connection for plex.tv at https://clients.plex.tv/monitoring/health”,
“time”: “2024-09-09T15:03:05.095Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] plex.tv connected at https://clients.plex.tv/monitoring/health”,
“time”: “2024-09-09T15:03:05.176Z”
},
{
“type”: “log:message”,
“level”: 2,
“message”: “[Connections] Active connection to plex.tv is https://clients.plex.tv”,
“time”: “2024-09-09T15:03:05.177Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Companion] No companion found”,
“time”: “2024-09-09T15:03:05.178Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/monitoring/health?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 0,
“time”: “2024-09-09T15:03:05.180Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[User] SSO status is signed-in, storage token matches SSO token”,
“time”: “2024-09-09T15:03:05.442Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[User] Token promise succeeded, accessToken=REDACTED”,
“time”: “2024-09-09T15:03:05.442Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/users/signin?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 201,
“headers”: {
“Accept-Language”: “en-GB”
},
“params”: “skipAuthentication=true”,
“statusText”: “success”,
“response”: “{"id":21429704,"uuid":"d3a7a910c786ed31","username":"step186","title":"step186","email":"EMAIL":null}”,
“time”: “2024-09-09T15:03:05.444Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[User] userPromise succeeded”,
“time”: “2024-09-09T15:03:05.659Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/user?includeSubscriptions=1&includeProviders=1&includeSettings=1&includeSharedSettings=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f&X-Plex-Token=TOKEN”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”
},
“responseLength”: 17280,
“time”: “2024-09-09T15:03:05.660Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Settings] Overwriting dismissedWhatsNewFeatures with local value.”,
“time”: “2024-09-09T15:03:05.736Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “Did not move header "accept" to query string. This can result in an unnecessary OPTIONS preflight request.”,
“time”: “2024-09-09T15:03:05.738Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Finding resources through plex.tv”,
“time”: “2024-09-09T15:03:05.738Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Waiting for additional resources from plex.tv”,
“time”: “2024-09-09T15:03:05.740Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[CloudServerEventManager] Opening server event connection to plex.tv at wss://pubsub.plex.tv/sub/websockets/21429704/inhtmw2614rpfagv9bi56q8w?X-Plex-Token=REDACTED”,
“time”: “2024-09-09T15:03:05.742Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/home?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f&X-Plex-Token=TOKEN”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 138,
“time”: “2024-09-09T15:03:05.750Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/user/privacy?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“accept”: “application/json”
},
“responseLength”: 7147,
“time”: “2024-09-09T15:03:05.810Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/geoip?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 297,
“time”: “2024-09-09T15:03:05.828Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/user/consent?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 10544,
“time”: “2024-09-09T15:03:05.831Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/user/settings/opt_outs?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 55,
“time”: “2024-09-09T15:03:05.833Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/claim/subscribe?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”
},
“responseLength”: 0,
“time”: “2024-09-09T15:03:05.874Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] xxxNAS was found through plex.tv”,
“time”: “2024-09-09T15:03:05.883Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] Added connection https://139-162-247-112.faf9ec2146384423a7cad25e7c240661.plex.direct:8443 for xxxNAS”,
“time”: “2024-09-09T15:03:05.884Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Waiting for additional resources from plex.tv”,
“time”: “2024-09-09T15:03:05.885Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Found 2 resources through plex.tv”,
“time”: “2024-09-09T15:03:05.885Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Found all servers = plex.tv”,
“time”: “2024-09-09T15:03:05.885Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/resources?includeHttps=1&includeRelay=1&includeIPv6=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 1860,
“time”: “2024-09-09T15:03:05.886Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/v2/companions?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 179,
“time”: “2024-09-09T15:03:05.888Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/pms/social/networks?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”
},
“responseLength”: 352,
“time”: “2024-09-09T15:03:05.893Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/invites/requests?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/xml”
},
“responseLength”: 206,
“time”: “2024-09-09T15:03:05.894Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/api/home/users?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”
},
“responseLength”: 1286,
“time”: “2024-09-09T15:03:05.897Z”
},
{
“type”: “ajax”,
“url”: “https://clients.plex.tv/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.137.1&X-Plex-Client-Identifier=inhtmw2614rpfagv9bi56q8w&X-Plex-Platform=Firefox&X-Plex-Platform-Version=130.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x919%2C1920x1080&X-Plex-Token=TOKEN&X-Plex-Language=en-GB&X-Plex-Session-Id=e0e33081-1e5b-4dae-8e84-70cdcef6913f”,
“status”: 200,
“headers”: {
“Accept-Language”: “en-GB”,
“Accept”: “application/json”
},
“responseLength”: 1085,
“time”: “2024-09-09T15:03:05.908Z”
},

My daughter has started university and is alone and quite unhappy, missing being at home. I was hoping to cheer her up by using Plex’s watch together function so any help resolving this would be very much appreciated.

Slight update - I noticed that the QNAP app centre shows Plex Media Server 1.16.6 and the ‘My Apps’ area shows Plex Media Server 1.40.5 - I have suspected that a conflict in versions may be the problem so I have avoided using my browser based access to avoid this imbalance. Also, I cannot uninstall either version 1.16.6 or 1.40.5 from the QNAP since nothing really happens when I try. I would have tried to code in the removal process but I have never used command line level commands on my NAS and would need to learn how to do so… If someone can point me in the right direction I can take it from there…

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