Should a Kid’s account see all the Plex Live TV content?

Online Media Sources
1

I don’t think that all the channels are Kid safe. (Jerry Springer, Cops).

Is there a way to hide these from kids?

Yea it’s a kids managed account. Set to young kid.

2
  1. Open https://app.plex.tv/desktop/#!/settings/online-media-sources
  2. set Live TV to Disabled for Nanaged Users
3

I don’t want them to be disabled. I want ratings to be followed. Surely Jerry Spring is not a PG rating.

4

@tom80H :

  1. Open https://app.plex.tv/desktop/#!/settings/online-media-sources
  2. set Live TV to Disabled for Nanaged Users

Your instructions don’t work as advertised:
I have set the “Disabled for Managed Users” and “Disabled” and yet my kid’s managed account still has access to online content on the iOS app.

5

can you confirm the device is actually using your kid’s managed account?
if it already does – does the change show after you switch users (and back to the managed account)?

6

can you confirm the device is actually using your kid’s managed account?
if it already does – does the change show after you switch users (and back to the managed account)?

I was definitely using the kid’s managed account, and the issue continues on the phone after switching users.

Further testing: I also logged into plex on a second iOS device to test, and it asked what sources to show on the home screen–and the online sources were absent!

I tested the first iOS device again and found that the behavior display under the kids account is now changed:
The online sources (Watchlist, Movies & Shows, Live TV) are now displayed repeatedly in the sidebar, but greyed out and not select-able. The images below are a sample of the result:

image

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Update: I reinstalled the app and it’s working properly again–for now.

7

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