Side Navigation Release - Couple Quick Notes

First: THANK YOU! The Clock is back on ALL screens and opaque all the time! It may seem like such a little thing but the “missing clock” was seriously the biggest daily use QoL detriment for me, and my household, since the New Experience beta (it’s literally like the first thing I called out in one of the first beta testing threads). It was the first thing I checked and I texted my household and they were all like “yay!” and “■■■■■■■ finally!” … got some happy campers with this change.

Second: I mentioned this before and with this change I would appreciate if the logos for titles - particularly for TV shows - could be adjusted to allow more height now that there’s room. See my previous post for more detail but for example:

Because TV shows have the extra episode title added to the home screen detail (compared to movies) the clearlogo gets extra squished and it looks very “blah” even when you pick wide logos instead of tall\square logos.

Additionally, that summary space is really minimal and if we could get that 3rd line back like classic had I think it’d be really beneficial.

I get that the top nav still shows up in some areas (library navigation and TV detail pages) but just wanted to revisit it as it’s even more obvious with the top navigation elements gone.

Third: The back\left navigation isn’t quit as intuitive or distinct anymore on where “back” jumps to or lands or where it overlaps with just hitting “left” or “up” in some situations so it feels like more could be done there to feel more intuitive and have fewer “oh, wups, guess that wasn’t right” clicks.
Maybe “back” on the Library page could jump to the top navigation for browse\recommend\collections before going to the left menu since hitting “left” a couple times there takes me to left menu already and that way I don’t have to hit “up” so often to get to the top nav from the middle of a library title. That might just be a preference thing as others might not expect it to work that way (lots of folks seem to forget about “Back” and never leave the d-pad control), but at the very least maybe more review of “back” and “left” controls might help make navigation a bit more efficient.
One thing I liked in the new experience vs classic interface was that the back button was more distinctly a “jump to” button which reduced hitting up or left several times to move around but in this new release it’s like “back” is sometimes just “different left” and that feels like I lost an improvement.

Fourth: I expected the submenu under the library as a pop-out still. When I clicked my Library it went to it, which is fine, but I liked having that flexibility. Knowing I could just click “OK” on the Library to jump to my default view right away or clicking through the pop-out when I wanted it felt easier for me than going to the library and then clicking a few times to move through the entire screen to get to “Collections”. Maybe a “click right” to expand the menu when wanted would be possible? It was something I appreciated having available and missed it while checking out the new app.


I setup my Plex in a way so that I rarely need to navigate away from the home screen so I wasn’t as invested in the top\side navigation issues in the past and my experience hasn’t really changed much overall with these changes. I picked up from past topics about this that my use wasn’t the typical use so these are just my personal perspectives and might not line up with more library focused navigation that is pretty popular (Emby and Jellyfin also lean into library navigation centric setups).

I am so happy to have the clock back on all the screens it’s silly but… I am so glad it finally came back. Thanks.

Edit: Oh, I also noticed the tops of posters for the next row on Home Screen are slightly visible now (my photo doesn’t capture it). It does help make it feel like there’s “more” to see and inclines folks to scroll down to see it and you can feel that you’ve reached the end better too. That was another change from Classic to New Experience I called out in beta so I definitely appreciate it. :stuck_out_tongue: It might be nice to have a few more pixels displayed as part of other tweaks to UI but either way I appreciate it.

This space is actually used for Home pivots/sources. Much like the previous legacy UI there are Discover pivots here, when Discover is enabled. I’m not dismissing your feedback, just explaining the “negative” space you’re seeing.

I understand.

Though that does make me feel that a more awkward UI experience in this new version is intentional because I’m not using Discover. This is the first time I’ve felt like Plex is actively choosing to treat a customer/user using Plex Media Server without their “new” features as a lower tier user.

It may sound dramatic to put it that way but… well … this is the first time “as long as I can turn them off doesn’t change my experience” won’t hold up for me anymore.

I’m not sure I understand. How is your choice to disable a feature you don’t want some how treating someone poorly or less than? This is the same behavior that existed before with the legacy UI.

It’s kinda hard to explain well maybe and I’m not putting this on you yourself. Let me try a little different way.

If I understand correctly, that awkward space is not unused blank space, it’s where Discover UX functions are located; rather than putting them in the side menu like the other top navigation icons there previously (account, watchlist). Since I don’t use Discover, I now have a new UI that looks weird by having a large section of free space it seems could be better used for easier to read Logos and more summary display. Feels awkward now.

In the previous UI - “Classic” or New Experience - turning off Discovery didn’t leave such a weird blank space. Now it does and having a weird space like that is a degraded experience for users who are used to a polished UI\UX. It was one of Plex’s strengths compared to some of the other platforms.

It’s minor, but it does seem off. Plex choosing to have a less well designed experience for folks who turn off the Discover feature seems intentional either to incentivize folks to turn that feature on or not value providing a good experience for users who turn it off. There’s lots of reasons I can see for this being the case.

If I don’t like the awkward space, the answer is to turn on Discovery. If I don’t want to use Discovery then I get the awkward space. I’ll leave it off and have an awkward space.

In the past, turning these things off was a very amicable situation for us “legacy” users who didn’t want to enable these features. This is the first time I’ve felt it’s not. That’s all.

The space is there in the “Classic” interface, but it doesn’t look weird because you don’t have logos in the legacy interface. You have a show title that is uniform height and font for all programs.

The upper area where the user profile icon is isn’t used for content in the legacy interface. It always starts where the search magnifying glass is below it. On show details pages it’s the same. On library pages this is where the tab bar is for Recommended, Browse, etc.

I came here to say this…

I absolutely appreciate the return of left navigation. It just makes far more sense in a customized interface world.

My two suggestions:

  1. It looks a little silly with the tiny island floating there. Any reason why it can’t be all of the icons which expand when floating left?
  2. It’s missing submenus. When I pop left to view the individual libraries and scroll through them, I would expect or want to see the "Recommended, Browse, Collections, etc. appear. It’s fine that they later appear at the top, but it feels like extra clicks to get there if I want to go straight to Browse.

I think it looks really weird on the left.
Almost all streaming Apps use a Top Menu Bar.
The new new experience is a step backwards, (and not in a good way)

I want the top menu back or I’m switching to Jellyfin!!! :grin::grin::grin:

Plex should just have a user option on where to place the menu at this point.

I see what you did, there. :zany_face:

There’s probably a way to do that by putting the User icon back in the corner as an anchor and then switching between left\top just kinda pivots elements from that user icon and either shifts up a little bit if you pick left nav dynamic or shifts down a little bit if you pick top nav static. Currently the left nav UI did shift things up a little bit - which is good otherwise that “weird” space woulda been even more awkward.

Leave the clock. :stuck_out_tongue:

I get why devs wouldn’t want to manage that though. I like having options myself, but I am very empathetic to the fact that more user options creates more work on multiple levels.

Plus for UI\UX having consistency is ideal. I’m having to relearn all over again my muscle memory on the remote - going to almost all d-pad navigation now as hitting “back” is sometimes throwing me off too much; getting “exit plex or switch users” all the time right now by hitting “back” too many times. :person_facepalming:

Edit: Oh… and speaking of consistency in UI\UX, I’d like to revive a previous request to have the Show\Season top navigation bar display on single season shows even with “hide for single season” enabled. I think adding “show” to that navigation was excellent change and makes it useful for single season shows now and would make the TV detail pages more consistent.

Regarding the dead space at the top left… I’ll also add that if what your viewing doesn’t have a logo it looks even worse.

Regarding the side navigation… Our family is delighted to see it back but it’s implementation is not great. Hoping this changes over time as plex iterate.

The existing one in the legacy app is simple, transparent and it works. I’ll be keeping the side loaded legacy app around for a while.

One more thing directly related to the side bar …

Description:
When on the continue watching screen highlight for example the last item on the list. Now press the back button on the remote.

Result:
The side bar opens :frowning:

What Should Happen:
You should be taken back to the first item on the continue watching list. A subsequent press at this point of the back button should then open the side bar.

BTW… I’ve an nvidia shield and the legacy app does this correctly so this is new (bad) behaviour from new app.

When I go a few titles in on Continue Watching and hit BACK, it does jump to the first item on the Continue Watching list. I have to hit BACK twice to get to the side menu if I’m scrolled over on titles on the home screen (either middle of row or end of row).

If I’m a few rows down and\or a few titles over it jumps to that first continue watching title as well.

I did see someone else report that some things weren’t working as expected if you switch between beta\public app unless you restart or close one of them so maybe a cached function is sticking and an app restart might be worth trying to see if it clear it up?

Great, so probably works correctly on roku but not on android tv. As the app updates I’ll check for this and see if it improves.

Pulling a comment from another thread here.

I’m curious about this :backhand_index_pointing_up: comment. Do you think this is due to lag/responsiveness and overcorrecting, fighting muscle memory, or a difference in expectation of what the back button should be doing from it’s current position?

Personally, I think it’s a combination of all of these. For myself, it’s impatience. It’s a different number of back presses to “reset” the view depending on where I am, so I spam it.

I also have a different experience depending on where I am physically located. I have a fairly recent model Roku which remains fairly snappy. At the girlfriend’s place, she has an older Fire TV with the native app, and it’s laggy as all getout. It’s hard to tell if a press “took” and overcorrection is common.

I appreciate you following up with that comment here. Good idea to move it over. :slight_smile:

I agree with AmazingRando24 about how it’s partially related to my underpowered TCL RokuTV making it easy to over shoot things because it’s a bit laggy sometimes and misclicks easily.

With the TOP nav those misclicks didn’t run up against as many “didn’t mean to go there” as left nav here or previously in Classic. Like in New Top Nav there was a backstop catching me before I over shot my target and BACK and D-Pad had less overlap in functionality so felt less “messy” in a way. I appreciated that change in New actually.

It’s also, for me, the fact that exiting a pop-out screen is often done by hitting BACK so when the left hand navigation pops out I intuitively want to hit BACK to exit it, not RIGHT on the D-Pad. But in Classic UI I also ended up in left navigation or “exit” when I didn’t intend to be there and I felt like New UI with top nav navigated more reliably and intuitively as well as having those backstops.

Personally I liked the BACK jumping to the front of a row on Home before then jumping to Continue Watching but I (and my users) mostly live in Home and browse 10s of clicks deep in those rows because of how I have it setup and most users aren’t doing that and just want to return to top.

I also think with top nav UI the back\d-pad controls were more distinctly functional in a way? Like it was more clear when BACK vs LEFT\RIGHT was used and less overlap with those functions. I’m sorry it’s hard to describe well without kinda showing it or having a very specific situation to layout because it’s that expectation feeling.

There’s definitely a muscle memory issue as well when switching navigation paths in UI\UX so some of it is 100% just relearning which buttons and how often to get to the same place. That’s just a time issue. So that’s part of it too. I didn’t use BACK as often in Classic as I do with New because it wasn’t worth moving my thumb off the d-pad and I feel like this new left nav will have me not using Back as much again since I’ll have to use RIGHT more often now so might as well hit LEFT a couple times rather than having to move all the way to a different button :squinting_face_with_tongue: or accidentally triggering “exit and switch”.

I can give a comparison that might help though. AppleTV app on Roku does the same thing as Plex with left nav where you hit BACK a couple times and you end up at a left navigation pop-out menu and if you hit BACK again you get a “exit or switch” screen. I don’t end up at the “exit or switch” on that app except when I mean to do it because something in the way it works doesn’t make me feel like that’s the next thing to hit. I haven’t looked closer at that myself but I did notice the difference just last night switching between the apps. That might be a muscle memory thing, but to me it does feel different. Maybe that’ll help having that comparison.

An example of a tweak that might work, just to try and be constructive and not just filing a complaint, is if I’m in the middle of a row on Home I hit BACK and I jump to top of Continue Watching and if I hit BACK again I end up in Left Nav on HOME. If I then hit BACK again, it jumps to Account (where there’s a bunch of sub functions) and if I hit BACK again there it then asks “Exit or Switch”. Also, if I have anything other than HOME highlighted on that nav menu hitting BACK could take me to HOME (and then Account) before getting “exit and switch”; would possibly be convenient for folks with LOTS of libraries in that nav to kinda jump back to top again (if it doesn’t already do this, I didn’t test).

I think another change that might work - for my preference anyway - would be to remove the “exit and switch” by hitting BACK entirely and let it be a “close panel” action at that point instead (particularly if tied to the above tweaks). I don’t remember if that’s a Roku guideline thing to require that though. So hitting BACK takes me to first title in Continue Watching, hitting BACK again takes me to HOME on left nav. From there hitting BACK again takes me back to first title in Continue Watching but if I navigate to the libraries section in the menu hitting BACK at any point there takes me to HOME (like a “jump to top”) and then hitting OK or BACK takes me back to first title in Continue Watching. Hitting BACK from any item above Home (like watchlist or account) closes the nav and returns to Continue Watching as well. Hitting d-pad RIGHT from any menu item takes me back to first title in Continue Watching; caveat here for submenu triggers via OK\Right and I’d personally like submenu for Libraries like top nav had to return (with OK taking you to defaults) but that’s totally a personal preference thing and I could see why library focused folks wouldn’t want the submenu.

Sorry for all the text, I’m not putting the wall of text here because it’s a big deal or that I’m disgruntled about it or anything, just trying to explain it a few different ways in case it helps.

This isn’t related to Roku necessarily, but I think I read on one of the posts here about Plex bringing up a confirmation to exit screen? I’m using Apple TV devices and haven’t ever seen that option - is that only on Roku or am I missing something?

Roku only right now. I believe the plan is to add a similar exit prompt for other TV platforms as well. Obviously with additional fix ups to help prevent the “oops I didn’t mean to exit” that we’re discussing above.